REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

Driving real industry progression

13-15 May 2025 Pittsburgh

10-12 June 2025 Dublin

9-11 Sep 2025 California

REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

Future Travel Experience | Redefining the air passenger experience

SimpliFlying announced as Headline Partner for FTE World Innovation Summit hosted by Pittsburgh International Airport

FTE Events and Activities Schedule

12 Mar 2025 FTE BIWG: Virtual members meeting

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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18 Mar 2025 FTE HUB: Virtual members meeting

Content plans: AI, IOT & Robotics case studies & knowledge sharing
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07 Apr 2025 FTE BIWG: In-person members-only meeting in Madrid hosted by IAG and Iberia (co-located with PTE)

Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
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07 Apr 2025 FTE HUB: In-person members-only meeting in Madrid hosted by IAG and Iberia (co-located with PTE)

Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>
13 May 2025 FTE HUB: In-person members-only meeting in Pittsburgh (co-located with FTE World Innovation Summit)

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
13 May 2025 FTE BIWG: In-person members-only meeting in Pittsburgh (co-located with FTE World Innovation Summit)

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>
13 May 2025 FTE Event/Show: FTE World Innovation Summit, Pittsburgh

Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>
10 Jun 2025 FTE HUB: In-person members-only meeting in Dublin (co-located with APEX FTE EMEA)

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
10 Jun 2025 FTE BIWG: In-person members-only meeting in Dublin (co-located with APEX FTE EMEA)

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>
10 Jun 2025 FTE WARWG: In-person members-only meeting in Dublin (co-located with APEX FTE EMEA)

Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>
10 Jun 2025 FTE Event/Show: APEX FTE EMEA & Ancillary & Retailing, Dublin

Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>
15 Jul 2025 FTE HUB: Virtual members meeting

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
23 Jul 2025 FTE BIWG: Virtual members meeting

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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09 Sep 2025 FTE HUB: In-person members-only meeting in Los Angeles (co-located with FTE Global)

Content plans: AI, IOT & Robotics case studies & knowledge sharing
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09 Sep 2025 FTE BIWG: in-person members-only meeting in Los Angeles (co-located with FTE Global)

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>
09 Sep 2025 FTE WARWG: In-person members-only meeting in Los Angeles (co-located with FTE Global)

Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>
09 Sep 2025 FTE Event/Show: FTE Global co-located with APEX/IFSA Global Expo, Long Beach Convention Center, California

Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
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14 Oct 2025 FTE HUB: Virtual members meeting

Content plans: AI, IOT & Robotics case studies & knowledge sharing
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15 Oct 2025 FTE BIWG: Virtual members meeting

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>
10 Nov 2025 FTE BIWG: In-person members-only meeting in Singapore (co-located with APEX FTE Asia Expo)

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>
10 Nov 2025 FTE HUB: In-person members-only meeting in Singapore (co-located with APEX FTE Asia Expo)

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
10 Nov 2025 FTE WARWG: In-person members-only meeting in Singapore (co-located with APEX FTE Asia Expo)

Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>
11 Nov 2025 FTE Event/Show: APEX FTE Asia Expo, Singapore

Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>
10 Dec 2025 FTE BIWG: Virtual members meeting

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>
09 Dec 2025 FTE HUB: Virtual members meeting

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>

View the full schedule >>

Schiphol and KLM collaborate to test Aurrigo’s Auto-DollyTug self-driving baggage vehicle

Schiphol Group in collaboration with KLM is deploying a new electric, self-driving baggage vehicle from Aurrigo International to help optimise the separation of passenger baggage with long transfer times.

Baggage, On the Ground // Feb 2025

Lufthansa introduces new Business Class catering concept on short and medium-haul routes

Lufthansa is improving the travel experience with new meals on short and medium-haul flights in Business Class. The new catering concept offers travellers more choice and a convenient ‘Pre-Select’ capability.

Hospitality, Up in the Air // Feb 2025

Launceston Airport set for major terminal transformation to deliver “a truly world-class departures experience”

Launceston Airport’s Departures Hall is set for a multi-million-dollar transformation, which will see the addition of three new food & beverage venues and the biggest terminal renovation in 20 years.

Airport, Ancillary, On the Ground, Terminal Design // Feb 2025

PANYNJ and JFKIAT announce new line-up of signature local F&B concessions in JFK T4

The Port Authority of New York and New Jersey and JFKIAT – operator of JFK Terminal 4 – have announced a new line-up of food & beverage concessions curated in partnership with HMSHost for an enhanced CX.

Airport, Ancillary, On the Ground // Feb 2025

FTE CEO Update – our bold vision for 2025 and how we can innovate together through FTE’s unique portfolio

12 technology and CX trends that can enhance airline and airport operations in 2025

FTE explores a selection of the top trends and technologies for 2025 and beyond, including robotics and automation, Artificial Intelligence, biometrics and digital identity, immersive technologies, and more.

Ancillary, Biometrics, Digital Transformation, Mobility, On the Ground, Personalisation, Robotics & AI, Startups, Sustainability, Up in the Air // Jan 2025

American Airlines pilots streamlined security program in collaboration with US and UK governments

On the Ground, Security // Feb 2025

Manchester Airport streamlines passenger pick up and drop off “as part of commitment to enhancing CX”

On the Ground // Feb 2025

Houston Airports opens new IAH Terminal E Ticketing Lobby to streamline check-in and security

Check-in, On the Ground, Security // Feb 2025

Schiphol’s smart data integration makes time at airport predictable for travellers

On the Ground // Feb 2025

British Airways opens new-look Seattle lounge as part of global refresh programme

British Airways has reopened its Seattle lounge, following an extensive refurbishment, as part of its £7 billion transformation programme to improve the customer experience both on the ground and in the air.

Lounges & Gates, On the Ground // Feb 2025

DEN unveils plans for final phase of Great Hall Program to modernise and reimagine terminal

Denver International Airport has unveiled plans and renderings for the final phase of the Great Hall Program, as it aims to modernise and reimagine the terminal. The program will be completed in 2027.

Construction, On the Ground, Terminal Design // Feb 2025

airBaltic launches SpaceX’s Starlink inflight connectivity: “A revolution in air travel”

airBaltic has become the first European airline to introduce SpaceX’s Starlink high-speed internet for free onboard its Airbus A220-300 fleet, marking a new era of seamless inflight connectivity for passengers.

Connectivity, Up in the Air // Feb 2025

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Future Travel Experience World Innovation Summit

13–15 May 2025, Pittsburgh

A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.

Find out more

Future Travel Experience Ancillary

10-12 June 2025, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Find out more

Future Travel Experience Ancillary

10-12 June 2025, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Find out more

APEX Future Travel Experience EMEA

10-12 June 2025, Dublin

A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.

Find out more

Future Travel Experience Global

09-11 Sep 2025, California

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

Find out more

Future Travel Experience APEX Asia EXPO

11-12 November 2025, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

Find out more Register now

Find out more

Future Travel Experience World Innovation Summit

13–15 May 2025, Pittsburgh

A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.

Find out more

Future Travel Experience Ancillary

10-12 June 2025, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Find out more

Future Travel Experience Ancillary

10-12 June 2025, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Find out more

APEX Future Travel Experience EMEA

10-12 June 2025, Dublin

A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.

Find out more

Future Travel Experience Global

09-11 Sep 2025, California

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

Find out more

Future Travel Experience APEX Asia EXPO

11-12 November 2025, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

Find out more Register now

Find out more

Aeromexico selects Viasat to elevate customer experience with upgraded inflight connectivity

Future Travel Experience | Redefining the air passenger experience

FTE Events and Activities Schedule

12 Mar 2025 FTE BIWG: Virtual members meeting

18 Mar 2025 FTE HUB: Virtual members meeting

07 Apr 2025 FTE BIWG: In-person members-only meeting in Madrid hosted by IAG and Iberia (co-located with PTE)

07 Apr 2025 FTE HUB: In-person members-only meeting in Madrid hosted by IAG and Iberia (co-located with PTE)

13 May 2025 FTE HUB: In-person members-only meeting in Pittsburgh (co-located with FTE World Innovation Summit)

13 May 2025 FTE BIWG: In-person members-only meeting in Pittsburgh (co-located with FTE World Innovation Summit)

13 May 2025 FTE Event/Show: FTE World Innovation Summit, Pittsburgh

10 Jun 2025 FTE HUB: In-person members-only meeting in Dublin (co-located with APEX FTE EMEA)

10 Jun 2025 FTE BIWG: In-person members-only meeting in Dublin (co-located with APEX FTE EMEA)

10 Jun 2025 FTE WARWG: In-person members-only meeting in Dublin (co-located with APEX FTE EMEA)

10 Jun 2025 FTE Event/Show: APEX FTE EMEA & Ancillary & Retailing, Dublin

15 Jul 2025 FTE HUB: Virtual members meeting

23 Jul 2025 FTE BIWG: Virtual members meeting

09 Sep 2025 FTE HUB: In-person members-only meeting in Los Angeles (co-located with FTE Global)

09 Sep 2025 FTE BIWG: in-person members-only meeting in Los Angeles (co-located with FTE Global)

09 Sep 2025 FTE WARWG: In-person members-only meeting in Los Angeles (co-located with FTE Global)

09 Sep 2025 FTE Event/Show: FTE Global co-located with APEX/IFSA Global Expo, Long Beach Convention Center, California

14 Oct 2025 FTE HUB: Virtual members meeting

15 Oct 2025 FTE BIWG: Virtual members meeting

10 Nov 2025 FTE BIWG: In-person members-only meeting in Singapore (co-located with APEX FTE Asia Expo)

10 Nov 2025 FTE HUB: In-person members-only meeting in Singapore (co-located with APEX FTE Asia Expo)

10 Nov 2025 FTE WARWG: In-person members-only meeting in Singapore (co-located with APEX FTE Asia Expo)

11 Nov 2025 FTE Event/Show: APEX FTE Asia Expo, Singapore

10 Dec 2025 FTE BIWG: Virtual members meeting

09 Dec 2025 FTE HUB: Virtual members meeting

Future Travel Experience World Innovation Summit