REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>American Airlines is introducing U.S. Soccer-themed amenity kits across premium cabins this summer, celebrating the FIFA World Cup 2026 with matchday-ready design and travel-focused skincare.
EVA Air is upgrading its inflight experience with Panasonic Avionics’ Arc 3D map platform, introducing immersive flight visuals and a new family-focused ‘Young Explorers’ dinosaur mode.
Delta Air Lines is refreshing its Delta One Missoni amenity kits with five seasonal colourways and an upgraded Grown Alchemist skincare routine, elevating inflight self-care and collectability.
Tigerair Taiwan is introducing its first inflight entertainment offering in partnership with Stellar Entertainment, across its Airbus A320 fleet, as the airline takes its passenger experience to the next level.
airBaltic is introducing a new ticket fare, Economy MINI, an entry-level option for customers travelling with only a personal item. The new fare is available for purchase exclusively through the airline’s sales channels.
American Airlines has redesigned its mobile app as a smarter travel companion, combining innovation and customer-centric features to streamline trip management, improve flexibility, and enhance the overall passenger experience.
Emirates is equipping its A380 fleet with Starlink WiFi, delivering ultra-fast, seamless connectivity across all cabins and enabling streaming, gaming, and work onboard, complementing ongoing cabin upgrades and enhanced CX.
United Airlines has introduced a dedicated Peacock inflight channel, giving passengers access to fan-favourite series and originals on seatback screens and personal devices, expanding the airline’s premium IFE options.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Air France is upgrading its Premium cabin with a new culinary experience by Michelin-starred chef Frédéric Simonin, alongside enhanced recliner seats, comfort amenities, and 4K touchscreens for an elevated long-haul journey.
Wizz Air has partnered with HTS to introduce Disruption Assistance, a proactive rebooking solution that enhances passenger flexibility, boosts ancillary revenue, and improves CX during day-of-travel disruptions.
Air Macau is advancing its Modern Airline Retailing strategy with Datalex’s Stellex Offer Shopping & Pricing Engine, unlocking new revenue opportunities, enhancing digital customer engagement.
The winners of the FTE World Airline Ancillary and FTE World Airport Retailing Awards 2026 will be announced during an awards ceremony on 10 June at the co-located APEX FTE EMEA and APEX FTE Ancillary & Retailing events.
Virgin Atlantic begins rolling out Starlink WiFi, offering free high-speed connectivity on A350s from May, enabling passengers to stream, work, and stay connected, with full fleet coverage expected by 2027.
Southwest Airlines teams up with Siete Foods to bring Mini Grain Free Mexican Wedding Cookies to Extra Leg Room passengers, offering a tasty, gluten-free, dairy-free snack and enhancing the onboard experience.
Alaska Airlines and Hawaiian Airlines have transitioned to a shared passenger service system, unifying bookings, apps, loyalty programmes, and airport check-in to deliver a seamless, self-service-enabled CX.
Air Canada is introducing Panasonic Avionics’ Astrova inflight engagement solution on multiple aircraft types, offering 4K HDR displays, premium audio, USB-C power, and modular design for a seamless, modern inflight CX.
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