REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Hartsfield-Jackson Atlanta Airport has added three CLEAR biometric eGates at the South Checkpoint, speeding TSA identity verification, easing congestion, and improving passenger flow as part of its security programme.
Denver International Airport and Southwest Airlines have unveiled TSA PreCheck Touchless ID Bag Drop for a faster, more secure bag drop experience. This new feature enhances convenience for TSA PreCheck members.
Delta Air Lines is implementing new ground experience enhancements to remove friction from airport journeys with simpler international connections, fewer touchpoints at bag drop and security, and easier arrivals from curb to gate.
Air New Zealand tests a digital identity solution that lets travellers share verified passport information via the app and Apple Wallet. Biometric verification reduces repeated checks, creating a smoother, secure journey from check-in to arrival.
Phoenix Sky Harbor International Airport is enhancing international arrivals with biometric Enhanced Passenger Processing, enabling faster, touchless clearance while supporting seamless, data-driven passenger journeys.
In a series of interviews, we explore the innovations shaping the future of airport operations and customer experience, from smarter baggage handling to seamless biometric integration, robotics and autonomous vehicles, and much more.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Manchester Airport is transforming Terminal 2 with biometric identity reconciliation, delivered with Amadeus, enabling domestic and international passengers to share infrastructure while boosting efficiency and CX.
FTE explores a selection of the top trends and technologies for 2026 and beyond, including agentic AI, robotics and automation, biometrics and digital identity, personalisation, immersive technologies, sustainability, and more.
Miami International Airport and CLEAR have launched biometric eGates at two of the busiest passenger screening checkpoints ahead of the FIFA World Cup 2026 – a significant step in modernising with automation.
Miami International Airport has introduced U.S. CBP’s Enhanced Passenger Processing, which leverages SITA Smart Path technology to deliver faster and more secure arrivals for U.S. citizens, enhancing the traveller experience.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Miami International Airport and CLEAR have launched biometric eGates at two of the busiest passenger screening checkpoints ahead of the FIFA World Cup 2026 – a significant step in modernising with automation.
Miami International Airport has introduced U.S. CBP’s Enhanced Passenger Processing, which leverages SITA Smart Path technology to deliver faster and more secure arrivals for U.S. citizens, enhancing the traveller experience.
The EU Entry/Exit System is gradually being rolled out in European countries. Zurich Airport has launched the biometric system, supported by advanced border control technology from secunet.
In this interview, Sunil Ankalgi, Regional Director, Sales & Account Management, Airports & Border Authorities APAC, shares how Amadeus’ systems manage passenger information throughout the entire journey.
In this interview, Takashi Nomura, Director of Global Aviation, shares how NEC Corporation – a Silver Sponsor of APEX FTE Asia Expo 2025 – is leveraging AI, video analytics, and biometric authentication to transform travel.
In this interview, ahead of his participation at APEX FTE Asia Expo 2025, Hercules Lai, Manager, Future Travel Experience, Airport Authority Hong Kong, discusses Flight Token and a truly seamless biometric journey.
Honolulu’s Daniel K. Inouye International Airport has introduced a new biometric arrivals system with SITA and U.S. CBP, cutting queues and transforming passenger processing with faster, more secure entry.
San Diego International Airport’s brand-new Terminal 1 features a streamlined curb-to-gate experience powered by a full suite of SITA technologies, including biometric face pods, dynamic signage and more.
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