REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Future Travel Experience’s new Managing Director Max Gosney shares his vision for the next chapter of the business and the role FTE will play in accelerating industry innovation.
Ahead of his participation at APEX FTE EMEA and Ancillary & Retailing 2026, Emanuele Calà, SVP Transformation & Technology, discusses Aeroporti di Roma’s structured model that integrates AI across three key dimensions: operations, customer engagement, and safety.
TAV Operation Services has launched its next-generation Primeclass lounge at Sofia Airport, introducing a lifestyle-led concept that blends design, local culture and flexibility to redefine airport hospitality and passenger experience.
San José Mineta International Airport introduces AI humanoid robot ‘José’ at Terminal B, offering real-time multilingual assistance and pioneering the use of physical AI to enhance passenger experience and operational efficiency.
Virgin Atlantic has unveiled its redesigned Clubhouse at Heathrow, introducing new wellness, work and relaxation spaces. The investment reflects a focus on elevating passenger experience through innovation.
In a series of interviews, we explore the innovations shaping the future of airport operations and customer experience, from smarter baggage handling to seamless biometric integration, robotics and autonomous vehicles, and much more.
On 16 March 2026, members of the FTE Digital, Innovation & Startup Hub and FTE Baggage Innovation Working Group gathered in London for a Heathrow-hosted FTE Communities Live Day, featuring inspiration-filled sessions, and much more.
As Future Travel Experience celebrates its 20th anniversary, our Founder Daniel Coleman shares a personal and significant update, marking both the end of an era and the beginning of an exciting new chapter.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Austin-Bergstrom International Airport has unveiled designs for Concourse M, a six-gate facility that will support capacity and maintain smooth operations during major expansion, while continuing to deliver a seamless CX.
Fraport has secured EU funding for its GREENVOLT project at Frankfurt Airport, expanding ground power and EV charging infrastructure to cut emissions, improve operational efficiency and more.
Phoenix Sky Harbor International Airport is partnering with SSP America to introduce a new wave of locally inspired dining in Terminal 4, blending authentic Arizona flavours with innovative concepts to elevate CX.
Liverpool John Lennon Airport has opened a £3 million solar farm generating up to 3 MW, supplying 25% of its electricity and advancing the airport’s Decarbonisation Plan towards a zero-carbon operation by 2040.
Zurich Airport is piloting Travelex’s Nomad, a flexible mobile travel money store designed for high-traffic areas, offering full FX services, digital signage and rapid deployment to enhance convenience and retail agility.
Manchester Airport has opened Sporting Chance, a 470-seat sports bar in Terminal 3, adding capacity, 69 screens and airfield views as part of a wider transformation enabled by its £1.3 billion Terminal 2 investment programme.
Cologne Bonn Airport is accelerating its sustainability strategy with a €33.25 million investment in electrification, charging infrastructure and renewable energy to drive more efficient, low-emission operations.
Manchester Airport is transforming Terminal 2 with biometric identity reconciliation, delivered with Amadeus, enabling domestic and international passengers to share infrastructure while boosting efficiency and CX.
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