REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest industry news and analysis of the use of biometrics in air transport security and facilitation, including facial recognition, iris scanning and single passenger tokens.
Phoenix Sky Harbor International Airport is enhancing international arrivals with biometric Enhanced Passenger Processing, enabling faster, touchless clearance while supporting seamless, data-driven passenger journeys.
Manchester Airport is transforming Terminal 2 with biometric identity reconciliation, delivered with Amadeus, enabling domestic and international passengers to share infrastructure while boosting efficiency and CX.
Tampa International Airport has introduced biometric Enhanced Passenger Processing with U.S. CBP, enabling U.S. citizens to clear international arrivals through touchless facial comparison technology.
Miami International Airport has launched TSA PreCheck Touchless ID at concourses D, E, and H, offering eligible travellers a faster, touchless identity verification process using cutting-edge biometric technology.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Aruba Airport Authority, in partnership with U.S. Customs and Border Protection and iProov, has announced that biometric Enhanced Passenger Processing is now live at Aruba’s U.S. Pre-Clearance facility.
In this interview, ahead of his participation at APEX FTE Asia Expo 2025, Hercules Lai, Manager, Future Travel Experience, Airport Authority Hong Kong, discusses Flight Token and a truly seamless biometric journey.
Honolulu’s Daniel K. Inouye International Airport has introduced a new biometric arrivals system with SITA and U.S. CBP, cutting queues and transforming passenger processing with faster, more secure entry.
San Diego International Airport’s brand-new Terminal 1 features a streamlined curb-to-gate experience powered by a full suite of SITA technologies, including biometric face pods, dynamic signage and more.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Perth Airport has launched a project to introduce 95 additional self-service check-in kiosks in Terminal 1. This will also convert a number of the traditional check-in counters into 38 new automated bag drops.
Taipei Songshan Airport has selected SITA to lead its next-generation shared check-in counter project, deploying a full suite of self-service and biometric-powered tech to future-proof operations and customer experience.
The latest development in Alaska Airlines’ digital identity journey is about to land at its hub airports in Seattle, Portland and Los Angeles, thanks to its advocacy with the Transportation Security Administration.
American Airlines AAdvantage members at select airports can now enjoy faster, touch-free TSA screening using PreCheck Touchless ID, which matches their photo to government records for seamless travel.
Orlando International Airport is rolling out Enhanced Passenger Processing – a cutting-edge biometric system developed with U.S. CBP to streamline passenger arrivals and enhance travel efficiency.
Charlotte Douglas International Airport (CLT) is testing Enhanced Primary Processing to reduce wait times at Customs. CLT is one of four airports where U.S. CBP is testing the new biometric screening.
FTE explores a selection of the top trends and technologies for 2025 and beyond, including robotics and automation, Artificial Intelligence, biometrics and digital identity, immersive technologies, and more.
SITA – a Platinum Sponsor and exhibitor at FTE APEX Asia Expo (Singapore, 19-20 November 2024) – and IDEMIA, also an exhibitor at FTE APEX Asia Expo, are collaborating on a Digital Travel Ecosystem.
Get Future Travel Experience news & updates sent to your inbox
