REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Changi Airport and SATS have launched autonomous wheelchair deployment to enhance accessibility for passengers with reduced mobility, using automation to provide greater independence.
LATAM has unveiled the cabin design of its new Embraer E195-E2 fleet, featuring upgraded seating, Premium Economy, satellite connectivity and enhanced entertainment options to deliver a more comfortable CX.
Metropolitan Washington Airports Authority, United Airlines and the U.S. Department of Transportation have announced a landmark $20 billion transformation for Washington Dulles, creating a next-generation gateway.
Heathrow has partnered with Avolta to relaunch its Redefine Your Beauty campaign, bringing immersive beauty experiences, exclusive travel retail offers and personalised wellness services to passengers across all four terminals.
FTE explores a selection of the top trends and technologies for 2026 and beyond, including agentic AI, robotics and automation, biometrics and digital identity, personalisation, immersive technologies, sustainability, and more.
KLM and SkyNRG have begun construction of the Netherlands’ first dedicated SAF production facility, marking a major milestone in scaling Sustainable Aviation Fuel and supporting aviation’s decarbonisation.
Airport Authority Hong Kong has launched the HKIA Arts and Culture Festival 2026, transforming both terminals with immersive installations, exhibitions and performances celebrating Hong Kong and Shanghai.
JFK Terminal 4 has welcomed Hunt & Fish Club as part of its commercial transformation, bringing an authentic New York dining experience to travellers while further enhancing the airport’s food and beverage offering.
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