REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

Future Travel Experience | Redefining the air passenger experience

MCO-hosted FTE Baggage Innovation Working Group event in pictures – inspiration-filled sessions, collaborative discussions, valuable networking, exclusive tours, and more
APEX FTE Ancillary & Retailing 2026 to include dedicated Marketplace and new Agentic AI Day
Top ancillary & retailing trends to watch in 2026: Vantage Group, Iberia, Threedot, MUC and Icelandair on AI, hyper-personalisation, data, human-centric service and much more
Max Gosney joins Future Travel Experience as new Managing Director
Top baggage trends to watch in 2026: AI, robotics and automation, baggage tracking, computer vision and much more
12 technology and CX trends that can enhance airline and airport operations in 2026
Inside Alaska Airlines’ strategy to revolutionise ramp operations and leverage GenAI, agentic AI, automation, and much more
12 of FTE’s most popular interviews and features from 2025: Agentic AI, robotics, automation, inflight innovation, and much more
Humanising travel in a digital age: How AirAsia MOVE is disrupting the OTA model through emotional connection and personalised journeys
Inside Ethiopian Airlines’ end-to-end CX strategy: designing intuitive, human-centric and consistent customer experiences
FTE BIWG – what’s coming in 2026: MCO and LHR to host unmissable in-person meetings; plus focuses on AI, robotics and automation, baggage tracking, and much more

FTE Events and Activities Schedule

View the full schedule >>


APEX Future Travel Experience EMEA

9-11 June 2026, Dublin, Ireland

A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.

Future Travel Experience Ancillary

9-11 June 2026, Dublin, Ireland

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Future Travel Experience Global

08 - 10 Sep 2026, Dallas, Texas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

Future Travel Experience APEX Asia EXPO

18-19 November 2026, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific


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