REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Fraport, MWAA, ADR, Munich Airport, Fraunhofer IML, Zurich Airport and Tampa International Airport share insights into how Physical AI is moving from individual use cases towards a more connected vision of airport operations.
Singapore Airlines is upgrading its inflight experience with next-generation KrisWorld entertainment and Starlink high-speed connectivity, giving passengers greater choice, personalisation and flexibility.
Lufthansa and Fraport have unveiled Frankfurt Airport’s ‘Gate of the Future’, combining live digital updates, mobile passenger assistance and lounge-style seating to test new ways of making boarding smoother.
JFK Airport’s Terminal 4 has welcomed Eataly, bringing Italian cuisine and culture to its evolving dining offer as JFKIAT and HMSHost continue to enhance the passenger experience with diverse, authentic F&B concepts.
FTE explores a selection of the top trends and technologies for 2026 and beyond, including agentic AI, robotics and automation, biometrics and digital identity, personalisation, immersive technologies, sustainability, and more.
Alaska Airlines and Hawaiian Airlines have refreshed their international Suites menus with destination-inspired dishes, premium wines and expanded pre-order options, bringing acclaimed chefs and regional flavours to inflight dining.
All Nippon Airways is deploying Quvia’s network platform to monitor inflight connectivity and passenger experience in real time, supporting smarter optimisation decisions as the airline expands high-speed onboard internet.
London City Airport will open 09:LDN Suite in early 2027 in partnership with Aspire Pre-Flight Hospitality, introducing its first passenger lounge with a London-inspired premium experience accessible to all travellers.
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