REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Western Sydney International Airport and Uber have partnered ahead of the airport’s October opening, with a dedicated pick-up zone and flight schedule data helping create seamless ground connections for passengers.
British Airways has unveiled its transformed A380 cabins, featuring a new First suite, refreshed Club Suite and upgraded seats, interiors and amenities across all classes as part of its major investment in CX.
Edinburgh Airport is set for its biggest-ever transformation as VINCI Airports commits £500 million to expand capacity, enhance passenger flows and strengthen operational performance through connected, sustainable infrastructure.
JFK Terminal 5 is bringing more of New York to the airport with a new Shake Shack. The opening forms part of the $100 million T5 Refresh, which is transforming the terminal’s dining, retail and passenger experience.
FTE explores a selection of the top trends and technologies for 2026 and beyond, including agentic AI, robotics and automation, biometrics and digital identity, personalisation, immersive technologies, sustainability, and more.
Orlando International Airport has launched an upgraded Gate Link tram service, delivering a smoother, more reliable passenger connection while advancing a $253 million project to modernise the airport’s gate links.
Rome Fiumicino Airport is turning passenger waiting time into active, social and healthier time with ‘Move and Fly’. The new pilot brings fitness, mini-golf and qualified instructors into the terminal, enhancing CX.
Emirates is expanding its inflight entertainment offering with Dubai+, its first dedicated Emirati channel, alongside new movies, TV, opera and more. The latest ice update offers passengers greater choice, culture and connectivity.
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