REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
American Airlines has introduced its new Provisions by Admirals Club concept at JFK, offering a streamlined grab-and-go lounge experience with premium food & beverage options for fast-moving connecting travellers.
Alaska Airlines and Hawaiian Airlines are accelerating their Starlink inflight WiFi rollout across the combined fleet, delivering free, high-speed connectivity and a seamless new onboarding experience via Atmos Rewards.
Portland International Airport has completed its $2.15 billion main terminal reconstruction, delivering a transformed passenger experience that doubles capacity while showcasing strong Pacific Northwest identity.
Berlin Brandenburg Airport has enhanced its passenger experience and commercial offering with the opening of Brammibal’s Donuts, bringing one of Berlin’s best-known vegan brands to T1’s post-security market place.
FTE explores a selection of the top trends and technologies for 2026 and beyond, including agentic AI, robotics and automation, biometrics and digital identity, personalisation, immersive technologies, sustainability, and more.
Air Canada and Club Avolta are expanding loyalty across the travel journey, enabling Aeroplan members to earn points on airport retail purchases, with dining locations set to join the programme later this year.
International Airlines Group has invested in MAKO to accelerate Flightfilm, a shark skin-inspired technology designed to reduce aircraft drag, cut fuel burn and emissions, and improve operational efficiency.
Brisbane Airport has become Australia’s first major airport to trial autonomous robot mowers, boosting airside efficiency while cutting emissions, diesel use and maintenance costs through smart automation.
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