Copenhagen Airport has this week introduced automated boarding pass scanners to increase both customer satisfaction and capacity.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Copenhagen Airport has this week introduced automated boarding pass scanners to increase both customer satisfaction and capacity.
An innovative thermo-conductive infrared scanner that emits no radiation and protects the privacy of passengers recently completed a successful live test at Bristol Airport. The technology also integrates with identification and biometric devices – are we a step closer to the ‘checkpoint of the future?’
Several new airlines have joined Budapest Airport’s convenient Fast Track service, which is designed to enhance the passenger experience by bypassing airport security queues. The service is available to passengers on participating airlines.
ANA Aeroportos de Portugal has partnered with Vision-Box to install access control security checkpoint eGates in Terminal 1 at Lisbon Airport. The e-gates enable the automation of passenger control by validating their boarding pass – either paper or electronic.
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Implementation of Global Entry, the United States’ customs and border protection programme for trusted travellers, will soon allow pre-approved US citizens to fast track security at Saudi Arabia’s airports.
Glasgow Airport has introduced six automated boarding pass scanners in the security hall to reduce wait times at the security checkpoint.
The TSA has rejected four footwear scanning devices following a trial period, ending hopes of a significant change to the current airport security process in the near future.
A new video analytics system that displays real-time queuing times at security checkpoints has been introduced at Washington Dulles International Airport.
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The current security process for the screening of liquids, aerosols and gels (LAGs) is to remain in place after the EU delayed the lifting of restrictions, which was scheduled for April 2013.
Passengers flying from Dallas/Fort Worth Airport can now make use of the biometric-based CLEARcard, which is designed to speed-up the security screening process.
American Airlines premium passengers flying from Miami International Airport can now enjoy a personalised and expedited check-in and security service.
Boston Logan International has become the latest airport to deploy a virtual assistant to assist passengers through the security screening process.
Frequent flyers with Alaska Airlines can now enjoy expedited security screening at Seattle-Tacoma Airport, thanks to the adoption of the TSA’s PreCheck programme.
A Bluetooth-based queue measurement system, developed by SITA and Bluelon, will be adopted by the TSA as part of a $48 million improvement programme.
This July, eight major Australian airports will adopt new passenger scanning technology as part of the government’s Strengthening Aviation Security Initiative.
Tampa International Airport has introduced digital screens displaying the security queuing time in the main terminal.
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