Eleven more UK airports are to adopt full body security scanners, but passengers will be able to opt for a hand-search if they don’t wish to use them.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Eleven more UK airports are to adopt full body security scanners, but passengers will be able to opt for a hand-search if they don’t wish to use them.
The TSA has announced the expansion of its PreCheck expedited screening programme to customers of Southwest Airlines, which becomes the eighth US carrier to join the programme.
FTE reports on Schiphol’s plans to revolutionise airport security, the Qatar Airways end-to-end passenger experience and plans for a Checkpoint of the Future standard.
FTE attended the IATA World Passenger Symposium, where distribution, the customer experience and the Checkpoint of the Future were on the agenda.
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US-based company Qylur Security Systems has launched a self-service airport security solution, which it says has the potential to replace the existing security search process.
A new digital service launched by Hamburg Airport allows passengers to view real-time data on waiting times at the security search zone via its website or app.
oneworld’s top-tier frequent flyers can now make use of fast track lanes at Heathrow Airport, reducing queuing times at the security checkpoint.
The Transportation Security Administration (TSA) is planning to make its PreCheck programme widely available at a cost of $85 per passenger.
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Human Recognition Systems’ MFlow Journey was recently installed at Edinburgh Airport to measure the journey time of passengers passing through security.
Qantas is investing in Perth Airport to provide a seamless airport experience, including improved security screening, faster check-in, and free WiFi.
San Antonio Airport is set to become the sixth US airport to install CLEAR kiosks to streamline the security process.
Implementation of a countrywide electronic border management system, based on biometric authentication, is part of the eGhana project to enhance security at airports across the country.
Automated facial recognition technology will eliminate the need for passengers to stop and provide ID, allowing them to smoothly proceed through the airport.
Copenhagen Airport has this week introduced automated boarding pass scanners to increase both customer satisfaction and capacity.
An innovative thermo-conductive infrared scanner that emits no radiation and protects the privacy of passengers recently completed a successful live test at Bristol Airport. The technology also integrates with identification and biometric devices – are we a step closer to the ‘checkpoint of the future?’
Several new airlines have joined Budapest Airport’s convenient Fast Track service, which is designed to enhance the passenger experience by bypassing airport security queues. The service is available to passengers on participating airlines.
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