The technologies adopted by Hong Kong International Airport (HKIA) include disinfection channels, antimicrobial coating and autonomous cleaning robots.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The technologies adopted by Hong Kong International Airport (HKIA) include disinfection channels, antimicrobial coating and autonomous cleaning robots.
Incheon Airport’s Jungy Han discusses the Smart Airport Team’s ambitious technology plans as well as the COVID-19 Free Airport strategy.
At Cincinnati/Northern Kentucky International Airport, the Neo robot has been deployed to autonomously clean floors throughout the terminal.
The European Aviation High Level Group has launched a new report, titled ‘FLY AI’, which aims to “demystify and accelerate” the use of AI in aviation.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Following a successful trial, Lyon Airport will extend the outdoor robotic parking service deployed by Stanley Robotics from 500 to 2,000 spaces.
Edmonton International Airport has partnered with Drone Delivery Canada to establish the world’s first drone delivery service from an airport.
The hybrid aerial vehicle, trialled at Frankfurt Airport, has been designed to help employees perform status checks in the airport terminal.
KLM’s Director Engineering & Architecture, Daan Debie, explains how the airline uses AI to drive growth, accelerate innovation and streamline operations.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Cebu Pacific has officially launched its online travel assistant, Charlie the Chatbot, to assist customers with pre-flight queries, booking and more.
Frankfurt Airport recently trialled a new self-driving guide robot, called YAPE, to accompany passengers to their gates and help them with their luggage.
Through Bebot travellers can quickly access airport information about shops, restaurants, luggage storage and other available services.
Air Canada has introduced the Artificial Intelligence Labs to deliver on its ambition to leverage AI within its operations and customer experience.
Using artificial intelligence (AI), Aeromexico’s chatbot, Aerobot, will now be able to respond to passengers’ queries about the location of their luggage.
The AI Academy will revolutionise Etihad Airways by upskilling its workforce, optimising operations and creating alternative revenue streams.
The updates to the website and app are aimed at delivering a more seamless, user-friendly experience, from booking to online shopping and customer support.
The multi-million dollar project will see the two companies exploring predictive analytics models and flight-demand forecasting.
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