REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Latest industry news on how passenger experience is being improved by the use of robotics, big data analytics and Artificial Intelligence (AI) in the booking process and within the airport terminal.
Ahead of his participation at FTE APEX Asia Expo (19-20 November 2024), Soonil Hwang, Deputy Director, Fast Travel Team, Incheon International Airport Corporation, shares details of the Fast Travel program.
In this article, PIT, United, MIA, Alaska Airlines, FRA, Spirit Airlines and more, preview what you can expect to hear in 5 unmissable conference sessions at FTE Global – the “CES of Aviation” – LA, 28-30 October 2024.
Ahead of his participation at FTE Global 2024, Rolf Felkel, Senior Vice President Applications and Partner Management, Fraport, explains what the AI@Fraport initiative involves and the business case and learnings so far.
Ahead of his participation at FTE APEX Asia Expo 2024, Babar Rahman, SVP Global Marketing & Corporate Communications, explains Qatar Airways’ efforts to enhance engagement through personalised, tech-driven interactions.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
Find out more >>
In this video interview, Schiphol, Avinor, Incheon and nlmtd, share the vision for the groundbreaking new ‘BOOST’ initiative designed to transform the future of baggage handling through robotics and automation.
Researchers from Fraunhofer IML (a Corporate Partner of the FTE Hub and a Partner of the FTE BIWG) have demonstrated the initial results of the ‘Digital Testbed Air Cargo’ (DTAC) research project at MUC.
Ahead of their participation in the FTE Aviation & Robotics Summit, Alaska Airlines, CVG, United, Schiphol and Southwest share insights into how robotics, automation and AI can enhance operational efficiency and CX.
In this interview, Idar Sørgjerd, Department Manager, BHS, Tech & Op. Excellence, shares Avinor’s strategy for its baggage handling infrastructure, with robotics, autonomous vehicles, and AI at the forefront.
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Travellers arriving at Amsterdam Airport Schiphol – an Airport Lab Network Partner of the FTE Baggage Innovation Working Group – can now see real-time, AI-powered information about baggage waiting times.
Passengers at Munich Airport can now shop at a self-driving robot. Snackbot ‘JEEVES’ offers a selection of chilled soft drinks and snacks that can be purchased via various cashless payment methods.
Glasgow Airport and Connected Places Catapult are collaborating on a set of accessibility technology trials, including AI and Augmented Reality, as part of the Connected Airport Living Lab programme.
In part 2 of our focus on robotics and automation, SIN, DFW, MIA, MUC and AUS share insights into the latest developments and trends, including how these technologies can enhance operational efficiency and CX.
In part 1 of our focus on robotics and automation, CVG, PIT, ADR and LGW share insights into the latest developments and trends, including how these technologies can enhance operational efficiency and CX.
IAG and PIT – via its xBridge innovation programme – have deployed Synaptic Aviation’s computer vision. This uses AI models for computer vision to monitor ramp operations via cameras stationed at a gate.
MUC’s LabCampus is to welcome Exotec – a pioneer in scalable robotics systems – which is establishing its new HQ at the innovation hub. It strengthens LabCampus’ position in AI, mobility, and tech expertise.
International Airlines Group (IAG) invited FTE for a briefing on its innovation activities. We learned how IAG will be collaborating with its partners on trials covering robotics & automation, AI & ML, and more.
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