REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
A round-up of how airlines and airports are using pre-travel initiatives, such as automatic check-in, security pre-screening and remote concierge services to improve the passenger experience.
WestJet is accelerating seamless passenger check-in with the integration of Zamna’s digital intelligence system to verify travel documents. It follows a successful pilot, which significantly reduced manual checks.
Delta Air Lines has upgraded its FlyReady digital dashboard solution for international travel with an all-new design and personalised features.
KLM has introduced a new interactive COVID-19 map, displaying current travel requirements for destinations in its network.
Customers can explore Emirates’ First Class Suite and other products in the new virtual reality experience now available on the Oculus store.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
Find out more >>
Seattle-Tacoma Airport has launched a new service that allows passengers to ask airport-related questions using their Google or Amazon Alexa home devices.
Once labs have joined the IATA Travel Pass Lab network, passengers will be able to use the lab for COVID-19 testing prior to travel.
Using the new FlyReady tool, customers travelling between the UK and the US will be able to upload negative COVID-19 test certificates for upcoming flights.
The European Union Digital COVID Certificate has gone live with seven EU Member States a month ahead of the deadline for its implementation.
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
British Airways has announced that it will start trials of the IATA Travel Pass, on flights from Heathrow to Geneva and Zurich from 1 June.
Virgin Atlantic has partnered with testing provider Prenetics to offer customers at-home COVID-19 testing packages tailored to their destination.
The TousAntiCovid app, part of France’s contact tracing programme, has been upgraded to store negative COVID-19 test results on travellers’ mobile phones.
United Airlines has introduced new features to its Travel-Ready Centre, allowing passengers to schedule tests and get their results through the digital platform.
Nick Careen, SVP, Airport Passenger Cargo & Security, IATA, shares latest stages of the IATA Travel Pass and how digital health passports are shaping the future of biometrics.
FTE looks into recent initiatives from United, Delta, Changi Airport, Airbus and Apple Maps to keep passengers informed and inspire confidence in travel.
Changi Airport Group has introduced a Safe Travel Concierge for passengers flying into Singapore, offering pre-travel guidance and COVID-19 test booking.
Singapore has accepted the use of the IATA Travel Pass as a valid form of COVID-19 status certification for entry into the country.
Get Future Travel Experience news & updates sent to your inbox
Dont remind me again X Close
