WestJet is accelerating seamless passenger check-in with the integration of Zamna’s digital intelligence system to verify travel documents. It follows a successful pilot, which significantly reduced manual checks.
A round-up of how airlines and airports are using pre-travel initiatives, such as automatic check-in, security pre-screening and remote concierge services to improve the passenger experience.
WestJet is accelerating seamless passenger check-in with the integration of Zamna’s digital intelligence system to verify travel documents. It follows a successful pilot, which significantly reduced manual checks.
Delta Air Lines has upgraded its FlyReady digital dashboard solution for international travel with an all-new design and personalised features.
KLM has introduced a new interactive COVID-19 map, displaying current travel requirements for destinations in its network.
Customers can explore Emirates’ First Class Suite and other products in the new virtual reality experience now available on the Oculus store.
Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Seattle-Tacoma Airport has launched a new service that allows passengers to ask airport-related questions using their Google or Amazon Alexa home devices.
Once labs have joined the IATA Travel Pass Lab network, passengers will be able to use the lab for COVID-19 testing prior to travel.
Using the new FlyReady tool, customers travelling between the UK and the US will be able to upload negative COVID-19 test certificates for upcoming flights.
The European Union Digital COVID Certificate has gone live with seven EU Member States a month ahead of the deadline for its implementation.
British Airways has announced that it will start trials of the IATA Travel Pass, on flights from Heathrow to Geneva and Zurich from 1 June.
Virgin Atlantic has partnered with testing provider Prenetics to offer customers at-home COVID-19 testing packages tailored to their destination.
The TousAntiCovid app, part of France’s contact tracing programme, has been upgraded to store negative COVID-19 test results on travellers’ mobile phones.
United Airlines has introduced new features to its Travel-Ready Centre, allowing passengers to schedule tests and get their results through the digital platform.
Nick Careen, SVP, Airport Passenger Cargo & Security, IATA, shares latest stages of the IATA Travel Pass and how digital health passports are shaping the future of biometrics.
FTE looks into recent initiatives from United, Delta, Changi Airport, Airbus and Apple Maps to keep passengers informed and inspire confidence in travel.
Changi Airport Group has introduced a Safe Travel Concierge for passengers flying into Singapore, offering pre-travel guidance and COVID-19 test booking.
Singapore has accepted the use of the IATA Travel Pass as a valid form of COVID-19 status certification for entry into the country.
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