Athens International Airport has introduced a bespoke Facebook Messenger bot, which passengers can use to access flight and travel related information.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
Find out more >>Athens International Airport has introduced a bespoke Facebook Messenger bot, which passengers can use to access flight and travel related information.
Alaska Airlines has launched a self-service bag drop trial at Los Angeles International Airport, reducing the bag drop process to less than 30 seconds.
BIAL has unveiled a new app, which features a variety of services for passengers to use at Bengaluru International Airport.
Ryanair has updated its ‘Rate my Flight’ service to include a number of new languages and a five-star rating system.
The Amazon Echo device will support Skyscanner search results when it launches in the UK later this month.
Lufthansa has become the first airline in Europe to join the Transportation Security Administration’s PreCheck programme.
AirAsia has launched a new 24-hour lounge at klia2, which offers a variety of services for both premium and economy passengers.
SWISS has launched a new booking service called ‘SWISS Holidays’, which allows travellers to easily book a holiday package including flights and accommodation.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Fraport’s Kai Schmidhuber speaks to FTE about the Multichannel project and how the combination of stationary retailing and digitalisation is proving key to driving sales.
FTE speaks to Dublin Airport, San Francisco International Airport and HLS to find out how technology and staff training can improve the travel experience for those with disabilities.
The new e-gates are now available at Sydney, Melbourne, Brisbane, Perth, Cairns, Gold Coast, Darwin and Adelaide airports.
It has been revealed that passenger wait time at the security checkpoint at Hartsfield-Jackson Airport in July was the lowest in seven years.
British Airways is currently in the beta testing stages of a new website revamp, which features many enhancements to improve the user experience.
Copenhagen Airport has announced that it is planning to extend two conveyors, to accommodate the increasing volume of checked baggage.
Carrasco International Airport has officially unveiled its new eGate system for passengers arriving at the airport.
Abu Dhabi Airports has installed a new hand luggage screening system to provide quicker processing at the security checkpoint.
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