On the Ground News

Southampton Airport – part of AGS Airports – has entered a new phase in its multi-million-pound project to enhance security screening with state-of-the-art Next Generation Security Checkpoint scanners.

Copenhagen Airport has awarded Vanderlande a contract to deliver 20 automated screening lanes, with central image processing, as part of a major revamp of its passenger checkpoint process for a stress-free CX.

Heathrow has unveiled the first stage of the transformation of its VIP offering. Named The Windsor by Heathrow, the refurbishment and rebrand of the private terminal signals a new chapter in luxury travel.

Member airlines of Lufthansa Group – including Lufthansa, SWISS, Austrian Airlines, Brussels Airlines and Eurowings – are integrating the Apple AirTag location feature to digitally support baggage tracking.

Barcelona Airport has collaborated with Areas to open SELF, which is said to be the world’s first robotic restaurant incorporating Artificial Intelligence in an airport, in order to “optimise operational processes and improve CX”.

Fraport is setting a “new standard of passenger security” and enhancing CX with the regular use of walkthrough scanners at Frankfurt Airport, following a one-year test phase at Concourse A in Terminal 1.

Hamad International Airport has opened the new Concourse E as part of its latest terminal expansion program, providing “passengers with a more seamless, comfortable travel experience” with advanced tech.

Vilnius Airport has opened its new departures terminal, “providing passengers with a higher level of comfort” and marking “a new stage in technological advancement”. A new arrivals terminal is planned for 2028.