The Norwegian Reward loyalty programme is getting a new look and new features for the most frequent flyers, giving “greater flexibility when choosing benefits”.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
Find out more >>The Norwegian Reward loyalty programme is getting a new look and new features for the most frequent flyers, giving “greater flexibility when choosing benefits”.
Delta has expanded its Sky Club network with the opening of an airline lounge at the newly-transformed Kansas City International Airport. The Kansas City Club features a “signature lounge experience”.
Toronto Pearson could be the first airport in the world to purchase the AI-based next-generation HEXWAVE walkthrough security portal to seamlessly screen for potential threats.
Noida International Airport has signed an agreement for Smiths Detection to supply both passenger and hold baggage screening equipment “to help ensure safety and efficiency for passengers”.
Hawaiian Airlines has invested in a new multimillion-dollar TSA security checkpoint at Honolulu’s Daniel K. Inouye International Airport, alleviating congestion and “creating a better travel experience”.
Cairns Airport is to begin the transformation of its international terminal. It is described as an opportunity to “revolutionise the terminal” and create “a contemporary space” for passengers.
Singapore Changi Airport’s Terminal 1 has a new, AI-powered immersive retail experience, which “harnesses the power of data and technology to deliver personalised customer-centric experiences”.
Perth Airport has signed a concession agreement with Travel Point Group to deliver the first Gaming Point in an airport. The new gaming lounge will “offer passengers increased entertainment options”.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Des Moines International Airport is to deploy AeroCloud Systems’ Intelligent Airport Management System and Gate Management System, augmented by Artificial Intelligence and Machine Learning, “to enhance operational efficiencies”.
Sydney Airport and Heinemann Australia have unveiled a new Luxury Beauty, Fashion and Accessories store, which is said to “offer customers an iconic and unique experience” as the airport “continues to innovate”.
London Luton Airport and easyJet have hosted an accessibility familiarisation day, enabling travellers with both hidden and visual disabilities to experience all aspects of the airport’s end-to-end passenger journey.
The conference agendas for the co-located FTE EMEA and FTE Ancillary & Retailing, taking place in Dublin on 23-25 May 2023, have now been launched with a stellar line-up of experts from across the globe.
Chicago O’Hare International Airport has opened the new eastern extension of Terminal 5, as part of a $1.3 billion investment to deliver “curb-to-gate transformation” and “improved passenger experience”.
Finavia has launched a new ‘MyFlight’ service, providing passengers with personalised information about their journey through Helsinki Airport. By subscribing to the service, travellers can streamline their journey from home to gate.
The Lithuanian airports of Vilnius, Kaunas and Palanga are among the first to have made necessary changes to prepare for the EU’s new Entry – Exit System, which is expected to enhance passenger convenience.
Lincoln Airport, Nebraska has awarded a contract to AeroCloud Systems to provide a cloud-based airport operations platform, which is expected to transform the airport experience for passengers.
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