Changi Airport Group – a Headline Partner of FTE APEX Asia Expo (Singapore, 8-9 November 2023) – has entered the metaverse with the launch of ChangiVerse. The aim is to engage travellers, “serving them better through innovation and experimentation”.
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Changi Airport Group – a Headline Partner of FTE APEX Asia Expo (Singapore, 8-9 November 2023) – has entered the metaverse with the launch of ChangiVerse. The aim is to engage travellers, “serving them better through innovation and experimentation”.
VINCI Airports has opened a new phase of the modernisation and expansion project at Belgrade Airport. The new central processing building improves passenger experience and efficiency at check-in, security, and passport control.
Austrian Airlines passengers travelling from Vienna Airport can now check-in baggage in advance and have it delivered to their destination airport. The at-home baggage check-in and delivery service is provided by AirPortr.
Austin-Bergstrom International Airport has launched a new accessibility service to support passengers with non-visible disabilities via the Hidden Disabilities Sunflower Programme.
Aeroporti di Roma – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has streamlined the security experience at Fiumicino Airport with new Computed Tomography technology, reducing the time passengers spend at the checkpoint.
Lithuanian Airports is preparing for the expansion of Kaunas Airport’s terminal, which will deliver technological modernisation, an enhanced passenger experience, and capacity to handle more than 800 passengers simultaneously.
Passengers can experience immersive art experiences while travelling through JFK International Airport’s Terminal 4, as JFKIAT – the operator of Terminal 4 – expands the T4 Arts & Culture Program to enhance travellers’ connection to New York City.
Royal Schiphol Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub) is partnering with nlmtd and TNW, which have a global network of start-ups, to further accelerate innovation at the airport. The collaboration starts this spring with a trial involving self-driving buses.
To enhance support services for travellers with hidden disabilities, Emirates has rolled out specialised training to cabin crew and ground staff. It has also collaborated with Dubai Airport on a travel planner and autism friendly route to make the pre-boarding experience more seamless.
Travellers arriving at Edmonton International Airport on international flights can now submit an advance customs declaration. The initiative is part of efforts to explore innovative ways to deliver a better and faster border experience.
daa has unveiled a 15-point improvement plan for passengers at Dublin Airport – Headline Partner of the co-located FTE EMEA and FTE Ancillary & Retailing events, Dublin, 23-25 May 2023. This includes faster security, quicker Wi-Fi, and more passenger seating.
Sofia Airport has signed a contract with Alstef Group – a Partner of the FTE Baggage Innovation Working Group – for a completely new baggage handling system that will provide “a major leap in terms of passenger service”.
Leeds Bradford Airport is to open two newly-refurbished lounges in April 2023. The Yorkshire Lounge and the 1432 Runway Club have been reconfigured and expanded to offer “a fuller lounge experience”.
Kazakhstan’s Nursultan Nazarbayev International Airport is partnering with SITA to deliver digital solutions to reduce costs and enhance efficiency with new passenger, baggage, and operational IT systems.
Liverpool John Lennon Airport has launched a new concierge service in partnership with specialist company VIP-FLY, which will give passengers “the ultimate VIP experience at the airport”.
On 3 April 2023, two new lounges will open at Berlin Brandenburg Airport with a completely new lounge design for Lufthansa Group Business Class passengers, status customers and Star Alliance travellers with lounge entitlement.
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