On the eve of the London 2012 Olympic Games, FTE provides a round-up of what London’s airports are doing to provide a memorable passenger experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>On the eve of the London 2012 Olympic Games, FTE provides a round-up of what London’s airports are doing to provide a memorable passenger experience.
Air India and Jet Airways passengers flying from Cochin International Airport can now make use of four new common-use self-service check-in kiosks.
easyJet has launched a new mobile optimised website in six different languages for BlackBerry, Windows 7, iPhone and Android users.
An innovative IKEA VIP lounge with televisions, beds and comfortable seating areas has been opened at Paris-Charles de Gaulle Airport.
The current security process for the screening of liquids, aerosols and gels (LAGs) is to remain in place after the EU delayed the lifting of restrictions, which was scheduled for April 2013.
Passengers flying from Dallas/Fort Worth Airport can now make use of the biometric-based CLEARcard, which is designed to speed-up the security screening process.
American Airlines premium passengers flying from Miami International Airport can now enjoy a personalised and expedited check-in and security service.
Qantas has become the latest airline to introduce a ticket booking function to its mobile website, allowing passengers to book flights when they are on the move.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Boston Logan International has become the latest airport to deploy a virtual assistant to assist passengers through the security screening process.
Liverpool Airport’s new ‘myLJLA’ app allows passengers to pay for car parking, fast track through to the departure lounge and gain access to the premium lounge.
Las Vegas McCarran International Airport has unveiled the new Terminal 3, which includes facilities for self-boarding and self-bag tagging.
In an interview with FTE, Thierry Antinori, Executive VP for Passenger Sales Worldwide, Emirates, outlined some of the airline’s initiatives on the ground to improve the passenger experience.
Mikael Lind, Project Manager Future Airports, Viktoria Institute, outlines the importance of collaboration to create a seamless door-to-door travel experience.
The latest function on the China Airlines app enables passengers to book and pay for their tickets using a smartphone.
WestJet has unveiled a host of new features for its web, mobile and self-service kiosk check-in services, including excess baggage payment and booking alterations.
Gatwick Airport has teamed up with a number of local organisations to develop a website offering information on accommodation, travel options and local attractions.
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