REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

Driving real industry progression

13-15 May 2025 Pittsburgh

10-12 June 2025 Dublin

9 to 11 Sep 2025 California

REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

On the Ground News

JFK Millennium Partners previews innovative operations and unique CX that will define new Terminal 6

FTE Events and Activities Schedule

13 May 2025 FTE HUB: In-person members-only meeting in Pittsburgh (co-located with FTE World Innovation Summit)

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
13 May 2025 FTE BIWG: In-person members-only meeting in Pittsburgh (co-located with FTE World Innovation Summit)

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>
13 May 2025 FTE Event/Show: FTE World Innovation Summit, Pittsburgh

Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>
10 Jun 2025 FTE HUB: In-person members-only meeting in Dublin (co-located with APEX FTE EMEA)

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
10 Jun 2025 FTE BIWG: In-person members-only meeting in Dublin (co-located with APEX FTE EMEA)

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>
10 Jun 2025 FTE WARWG: In-person members-only meeting in Dublin (co-located with APEX FTE EMEA)

Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>
10 Jun 2025 FTE Event/Show: APEX FTE EMEA & Ancillary & Retailing, Dublin

Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>
15 Jul 2025 FTE HUB: Virtual members meeting

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
23 Jul 2025 FTE BIWG: Virtual members meeting

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>
09 Sep 2025 FTE HUB: In-person members-only meeting in Los Angeles (co-located with FTE Global)

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
09 Sep 2025 FTE BIWG: in-person members-only meeting in Los Angeles (co-located with FTE Global)

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>
09 Sep 2025 FTE WARWG: In-person members-only meeting in Los Angeles (co-located with FTE Global)

Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>
09 Sep 2025 FTE Event/Show: FTE Global co-located with APEX/IFSA Global Expo, Long Beach Convention Center, California

Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>
14 Oct 2025 FTE HUB: Virtual members meeting

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
15 Oct 2025 FTE BIWG: Virtual members meeting

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>
10 Nov 2025 FTE BIWG: In-person members-only meeting in Singapore (co-located with APEX FTE Asia Expo)

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>
10 Nov 2025 FTE HUB: In-person members-only meeting in Singapore (co-located with APEX FTE Asia Expo)

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
10 Nov 2025 FTE WARWG: In-person members-only meeting in Singapore (co-located with APEX FTE Asia Expo)

Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>
11 Nov 2025 FTE Event/Show: APEX FTE Asia Expo, Singapore

Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>
10 Dec 2025 FTE BIWG: Virtual members meeting

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>
09 Dec 2025 FTE HUB: Virtual members meeting

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>

View the full schedule >>

Giant Gollum welcomes visitors to Wellington Airport

Passengers arriving at Wellington Airport are in for a surprise following the installation of a 13-metre long Gollum sculpture in the ‘Middle of Middle-earth’ terminal.

Initiatives, Terminal Design // Nov 2012

Lufthansa launches self-service bag drop at Munich Airport

A total of 19 self-service bag drop systems will be in place at Munich Airport by the end of November, while 16 new units will be installed at Frankfurt Airport.

Baggage // Nov 2012

Heathrow opens indoor park to promote passenger relaxation

Passengers travelling through Heathrow Airport’s T5 can relax in a new pop-up park, which includes grass, hedges and plants, a dedicated menu and views of the airfield.

Lounges & Gates, Terminal Design // Nov 2012

AdP announces €450m Paris-Orly modernisation

Aéroports de Paris has released details of a six-year redevelopment programme for Paris-Orly Airport, which will see the two terminals merged into a single facility to transform the passenger experience.

Initiatives, Terminal Design // Oct 2012

FTE CEO Update – our bold vision for 2025 and how we can innovate together through FTE’s unique portfolio

Dubai Airport to install biometric immigration system

Automated iris and facial recognition systems are to be installed at Dubai Airport’s Terminal 3 to speed-up and secure the immigration process.

Biometrics, Immigration & Arrivals // Oct 2012

Changi launches innovative iPad app

Mobile & Wearables // Oct 2012

Stockholm Arlanda deploys common use bag drop

Baggage // Oct 2012

Paris-CDG installs new immigration e-gates

Immigration & Arrivals // Oct 2012

SITA survey reveals increased demand for self-service and mobile technology

Mobile & Wearables // Oct 2012

Gatwick outlines passenger vision at special FTE Award celebration

FTE caught up with Scott Stanley, Gatwick Airport’s COO, and Dean Oughton, Assistant Director, Border Force Gatwick, at the airport’s FTE Award celebration.

Biometrics, Security // Oct 2012

Billund’s home-printed bag tags to ‘revolutionise the industry’

Kjeld Zacho Jørgensen, CEO of Billund Airport, explained to FTE how the airport’s new home-printed bag tag solution will revolutionise the passenger experience.

Baggage // Oct 2012

Changi deploys SITA’s BagManager

SITA’s BagManager technology has been implemented by SATS at Singapore Changi to manage the 15 million bags it handles each year.

Baggage // Oct 2012

Find out more

Future Travel Experience World Innovation Summit

13–15 May 2025, Pittsburgh

A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.

Find out more

Future Travel Experience Ancillary

10-12 June 2025, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Find out more

APEX Future Travel Experience EMEA

10-12 June 2025, Dublin

A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.

Find out more

Future Travel Experience Global

09 to 11 Sep 2025, California

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

Find out more

Future Travel Experience APEX Asia EXPO

11-12 November 2025, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

Find out more Register now

Find out more

Future Travel Experience World Innovation Summit

13–15 May 2025, Pittsburgh

A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.

Find out more

Future Travel Experience Ancillary

10-12 June 2025, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Find out more

APEX Future Travel Experience EMEA

10-12 June 2025, Dublin

A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.

Find out more

Future Travel Experience Global

09 to 11 Sep 2025, California

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

Find out more

Future Travel Experience APEX Asia EXPO

11-12 November 2025, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

Find out more Register now

Find out more

Interactive airport lounge to represent San Diego

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On the Ground News

FTE Events and Activities Schedule

13 May 2025 FTE HUB: In-person members-only meeting in Pittsburgh (co-located with FTE World Innovation Summit)

13 May 2025 FTE BIWG: In-person members-only meeting in Pittsburgh (co-located with FTE World Innovation Summit)

13 May 2025 FTE Event/Show: FTE World Innovation Summit, Pittsburgh

10 Jun 2025 FTE HUB: In-person members-only meeting in Dublin (co-located with APEX FTE EMEA)

10 Jun 2025 FTE BIWG: In-person members-only meeting in Dublin (co-located with APEX FTE EMEA)

10 Jun 2025 FTE WARWG: In-person members-only meeting in Dublin (co-located with APEX FTE EMEA)

10 Jun 2025 FTE Event/Show: APEX FTE EMEA & Ancillary & Retailing, Dublin

15 Jul 2025 FTE HUB: Virtual members meeting

23 Jul 2025 FTE BIWG: Virtual members meeting

09 Sep 2025 FTE HUB: In-person members-only meeting in Los Angeles (co-located with FTE Global)

09 Sep 2025 FTE BIWG: in-person members-only meeting in Los Angeles (co-located with FTE Global)

09 Sep 2025 FTE WARWG: In-person members-only meeting in Los Angeles (co-located with FTE Global)

09 Sep 2025 FTE Event/Show: FTE Global co-located with APEX/IFSA Global Expo, Long Beach Convention Center, California

14 Oct 2025 FTE HUB: Virtual members meeting

15 Oct 2025 FTE BIWG: Virtual members meeting

10 Nov 2025 FTE BIWG: In-person members-only meeting in Singapore (co-located with APEX FTE Asia Expo)

10 Nov 2025 FTE HUB: In-person members-only meeting in Singapore (co-located with APEX FTE Asia Expo)

10 Nov 2025 FTE WARWG: In-person members-only meeting in Singapore (co-located with APEX FTE Asia Expo)

11 Nov 2025 FTE Event/Show: APEX FTE Asia Expo, Singapore

10 Dec 2025 FTE BIWG: Virtual members meeting

09 Dec 2025 FTE HUB: Virtual members meeting

Future Travel Experience World Innovation Summit