Self-service check-in at Mumbai’s Chhatrapati Shivaji International Airport has increased significantly from 36% in 2010 to 65% this year.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
Find out more >>Self-service check-in at Mumbai’s Chhatrapati Shivaji International Airport has increased significantly from 36% in 2010 to 65% this year.
Swiss International Air Lines has added a new ‘automated check-in’ option to its online booking service, allowing passengers to bypass the check-in process.
Passengers flying with Singapore Airlines from Changi Airport will no longer be able to use self-service kiosks to check-in and print their boarding pass.
Bangalore Airport’s Sridhar.C.K, Senior Manager – Terminal Operations, discusses the airport’s future plans, including self-tagging and bag drop.
Lufthansa has received the Fast Travel Gold Award from IATA in recognition of the airline’s innovative solutions to simplify passenger travel.
The updated Delta Air Lines app now includes a baggage tracking function, which allows passengers to locate their baggage in real-time using their smartphone.
Paris-Orly Airport has introduced an innovative two-step self-service bag drop, which allows passengers to check-in their bag in just 30 seconds.
London Heathrow has awarded a contract for the provision of an integrated fire safety, public address and voice alarm system for its new Terminal 2.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Dee Waddell, Group CIO, Amtrak, discusses how mobile technology can play a key role in increasing the appeal of high-speed rail in the US.
Dallas/Fort Worth Airport has installed touch-screen, interactive maps throughout the terminal buildings to assist with passenger wayfinding.
Cathay Pacific has announced the opening of a newly refurbished lounge in Frankfurt Airport, which is modelled on the award-winning lounges in Hong Kong.
The TSA has announced that a trial of a trusted traveller programme aimed at expediting security processing will be extended to include three more airports.
The Malaysia Immigration Department is to introduce on-board checks to reduce queuing times at the immigration counters at KLIA’s Low-Cost Carrier Terminal.
Russia’s Koltsovo International Airport is deploying a new resource management system to enhance efficiency in ground handling, passenger services and security.
American Airlines has introduced ‘Flagship Check-in’ at Los Angeles International Airport to expedite the check-in process for premium passengers.
As airlines explore more ways to reduce face-to-face contact with passengers at airports, they are also investing in ‘mobile’ service agents to improve customer service.
Get Future Travel Experience news & updates sent to your inbox
