REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
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Carrying or pulling your suitcase around an airport could soon become a thing of the past as one company is developing a robotic suitcase that follows its owner around.
A self-service bag drop trial has commenced at Heathrow Airport’s Terminal 3, allowing passengers to tag and check-in their own bags without assistance from an agent.
A new Heineken Airport Lounge has opened at Dubai Airport’s Terminal 3, offering live sports, complimentary Wi-Fi and power points to charge mobile phones and laptops.
The Australian Customs and Border Protection Service has announced that the automated border control system, SmartGate, is now open to US Global Entry members.
The automated border control system at Amsterdam Airport Schiphol is expected to process its 1-millionth passenger before the end of 2012, just nine months after going live.
Automated iris and facial recognition systems are to be installed at Dubai Airport’s Terminal 3 to speed-up and secure the immigration process.
Changi Airport Group has launched a new iChangi HD app for the iPad, which offers real-time flight information, terminal maps and 360-degree visuals of airport attractions.
A self-service bag drop system has been installed at Stockholm Arlanda Airport, allowing passengers to print their own bag tags either at the airport or at offsite locations.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Six new PARAFE automated border control e-gates have been installed at Paris-Charles de Gaulle Airport to simplify passenger processing at border control checkpoints.
The 2012 SITA Passenger Self-Service Survey has revealed that passengers want more self-service and mobile-based offerings to help improve the travel experience.
FTE caught up with Scott Stanley, Gatwick Airport’s COO, and Dean Oughton, Assistant Director, Border Force Gatwick, at the airport’s FTE Award celebration.
Kjeld Zacho Jørgensen, CEO of Billund Airport, explained to FTE how the airport’s new home-printed bag tag solution will revolutionise the passenger experience.
SITA’s BagManager technology has been implemented by SATS at Singapore Changi to manage the 15 million bags it handles each year.
San Diego International Airport has commissioned a New Media Lounge – a unique and interactive facility designed to represent the destination of San Diego.
Interactive virtual assistants that can respond to specific passenger enquiries in English and Arabic have been installed at Dubai International Airport.
Warsaw Chopin Airport has installed 15 new common use self-service kiosks, which allow passengers to check-in and self-tag their bags.
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