REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
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Business travellers will soon have access to a new business centre in Heathrow’s Terminal 5, where they can check emails, hold conference calls and print documents.
Virgin Atlantic has launched a trial of Google Glass and Sony Smartwatch technology at London Heathrow to provide next-generation customer service.
FTE spoke to Paul Kehoe, Chief Executive of Birmingham Airport, and Philip Cox-Hynd, Co-Founder of Harley Young, about how to effectively manage change during a major transition.
Narita Airport is adding new functions to its language translation app and installing multilingual signage across the airport to simplify the travel experience for international passengers.
San Francisco International Airport has installed interactive digital wayfinding screens in the new Boarding Area E, which passengers can use to find their way around the airport.
London Heathrow is trialling an innovative form of 3D technology at the entrance to security to help passengers prepare for the security process.
easyJet has become the first European airline to allow passengers to board their flight at Belfast International Airport using a mobile boarding pass.
United Airlines has introduced a new check-in area, Mercedes-Benz transfer service and four security lanes to improve the airport experience for Commercially Important Passengers (CIPs).
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
FTE paid a visit to Gatwick Airport, where CIO Michael Ibbitson showed us how next-generation technology is being used to improve the baggage, security and immigration processes.
FTE spoke to Singapore Airlines’ Wilson Yong about the new partnership with First Great Western and Heathrow Express that allows passengers to travel with all three companies on a single booking.
Allegiant has developed mobile boarding passes and funded new scanners at 55 airports to ensure as many passengers as possible have access to the service.
Two Global Entry kiosks will be installed at Pittsburgh International Airport this spring to expedite the customs process for pre-approved, low-risk passengers.
A total of 35 self-service kiosks have been installed in Shenzhen Bao’an International Airport’s T3 to give passengers more control over the check-in process.
FTE spoke to Aéroports de Lyon’s Olivier Althuser about how a focus on improving customer service and facilities has contributed to increased satisfaction among passengers.
London City Airport will install a Bloomberg Hub and digital information points across the airport, offering passengers access to the latest news, data and travel information.
United Airlines is preparing to open the renovated Boarding Area E at San Francisco International Airport T3, offering passengers a variety of amenities.
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