The Boutique Lounge and Blue Ribbon Club Lounge at Chiang Mai and Suvarnabhumi airports offer a relaxing environment and complimentary Wi-Fi.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>The Boutique Lounge and Blue Ribbon Club Lounge at Chiang Mai and Suvarnabhumi airports offer a relaxing environment and complimentary Wi-Fi.
Self-service access control e-gates have been installed at the entrance to the departures hall at Larnaca International Airport in Cyprus.
Willie Walsh, Craig Kreeger and Paul Griffiths discuss their passenger experience plans and frustrations, and why collaboration is key to making improvements.
JetBlue’s new International Arrivals Concourse makes use of natural light, APC kiosks and free Wi-Fi to improve the arrivals experience for passengers.
Hamad International Airport has unveiled the new Vitality Spa, as well as a new transit hotel, in which guests can book rooms for as little as three hours.
The 2014 SITA/ACI Airport IT Trends Survey reveals that improving passenger processes is airports’ main priority, with the ‘connected traveller’ impacting investment.
Australian Customs and Border Protection Service has expanded its automated border control SmartGate programme to include Canadian and Irish passengers.
Abu Dhabi International Airport’s renovated Al Reem lounge is now open and includes diverse cuisine, shower facilities and free Wi-Fi.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Eight e-gates have been installed at the customs and immigration checkpoint, with more than 3,000 passengers a day being successfully processed at present.
Greater Toronto Airport Authority’s Scott Collier reveals why human interactions and new technology are vital to the ongoing passenger enhancement strategy.
Melbourne Airport and Qantas have signed an agreement to take part in a Smart Security pilot, which will take place in 2015.
Guests can borrow Surface Pro 3 tablets, watch movies, book nap boxes, and enjoy Belgian food and drink in the new ‘The Loft’ at Brussels Airport.
Nassau Lynden Pindling International Airport has announced the purchase of 20 Border Xpress Automated Passport Control kiosks, which will go live in February 2015.
FTE spoke to Cathay Pacific’s Russ Fortson about the airline’s plans to embrace self-service, and how investment in staff is helping to enhance customer service.
Qantas is the first airline in the Asia-Pacific region to achieve IATA Fast Travel Platinum status, while Narita Airport is exploring Fast Travel opportunities.
Aruba Airport Authority has confirmed the purchase of Automated Passport Control (APC) kiosks, bringing the technology outside of the US and Canada for the first time.
Get Future Travel Experience news & updates sent to your inbox
