Perth Airport will deploy Amadeus’ Airport Common Use Service (ACUS) as it continues with its extensive AUD$1 billion infrastructure transformation.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
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Find out more >>Perth Airport will deploy Amadeus’ Airport Common Use Service (ACUS) as it continues with its extensive AUD$1 billion infrastructure transformation.
Air Astana has launched MyUpgrade, an online tool that allows Economy Class customers to bid for an upgrade to Business Class ahead of their flight.
The new San Francisco Club is twice the size of the old lounge and includes bespoke artwork, a premium bar, high-end menu, and views over the runway and bay.
An industry insider tells FTE that permanent electronic bag tags will be commonplace within 12 months and could pave the way for a digital passenger smartcard.
The carrier says the introduction of the new fare structure, which features eight different booking options, is designed to increase transparency at the point of booking.
Melbourne Airport’s new T4 makes use of self-service check-in kiosks, automated bag drops and roaming check-in agents to streamline operations.
A new lounge precinct will be constructed as part of a domestic terminal expansion, and a new Business Lounge and Chairmans Lounge will be built.
FTE takes a look at the top five technologies that are shaping tomorrow’s airport experience and should be on the radar of every airport and airline.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
New self-service kiosks, mobile check-in desks, flexible flight information display screens and “smartwall” screens are being introduced at London City Airport.
Self-service check-in and self-tagging trials are now underway at Changi Airport, with Singapore Airlines and SilkAir passengers able to make use of 24 new kiosks.
Business and tourist visa holders, Mexican travellers with border crossing cards and airline crew are among those able to make use of the new kiosks.
The airport’s app has been upgraded to include the “SignTranslator” function, which can translate German language signage into six different languages.
Jerry Tolzman discusses the trial of a fingerprint-based boarding pass at San Jose Airport and says Alaska Airlines will bide its time before deciding the next steps.
The Wi-Fi and Bluetooth-based system will enable the airport to provide passengers with accurate waiting times and inform staff of potential bottlenecks.
Passengers flying from Gatwick Airport’s South Terminal will be able to download a selection of movies to their smartphones and tablets ahead of departure.
The new “Aspire” lounge in Heathrow Airport’s Terminal 5 features rest pods, quiet zones, work areas, luxury spa treatments and British-inspired cuisine.
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