FTE speaks to Laila Ben Salah, KLM’s Manager Product Innovation, about the final Spencer demonstration in which the robot interacted with passengers at AMS.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
Find out more >>FTE speaks to Laila Ben Salah, KLM’s Manager Product Innovation, about the final Spencer demonstration in which the robot interacted with passengers at AMS.
Hong Kong Airlines has revealed that it will introduce six self-service bag drop machines at Hong Kong International Airport.
The Silicon Valley-based startup lab recently launched by JetBlue has selected data science company FLYR as its first investment.
The deal with Skyscanner will enable Dublin Airport to benefit from unique insight into passengers’ planning and search preferences.
FTE takes a look at a variety of solutions, ranging from offsite self-tagging and wayfinding apps to single biometric tokens and autonomous transportation.
Passengers can opt-in to receive proactive notifications, from real-time flight status updates to location-specific retail offers, at Hamad International Airport.
The new automatic tray return systems improve the ambience in the security screening area and allow up to four people to load trays at the same time.
FTE speaks to Christian Poulsen, CIO and VP for Assets & Technology at Copenhagen Airports, about the implementation of a new cloud-based AODB.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The removal of borderless travel within the Schengen Area would require airports to redesign terminals and harm the passenger experience, says ACI EUROPE.
The new Gaming World at Frankfurt Airport features both interactive games projected on monitor walls and separate gaming pedestals.
Qatar Airways is the first airline in the Middle East to achieve Fast Travel Platinum Status in recognition of its investment in self-service technology.
Apple Watch owners flying from Dallas/Fort Worth International Airport can now receive flight information and updates on their smartwatch.
Sicco Santema, Coordinator of the PASSME project, explains why changes to baggage, boarding and passenger devices can help to create an expedited experience.
Travellers making use of the U-Connect service can download mobile boarding passes for both of their flights, removing the need to visit a transfer desk.
ACI-North America has announced a partnership with AirGrub, an app that enables travellers to pre-order and pay for F&B before or during their day of travel.
Qantas’ premium customers flying from London Heathrow Airport will soon be able to enjoy a new flagship lounge, which is due to open in early 2017.
Get Future Travel Experience news & updates sent to your inbox
