REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Emirates has opened its first-ever lounge at King Abdulaziz International Airport in Jeddah, Saudi Arabia. The lounge is designed “to deliver an industry-leading experience and signature hospitality”.
LOT Polish Airlines plans to renovate and expand the Business Lounge Polonez at Warsaw Chopin Airport, as part of efforts to make the passenger experience “exceptional at every stage of the journey”.
Air France has reopened its fully renovated lounge at Cayenne-Félix Eboué International Airport. Customers can enjoy a bite to eat, work, or just relax in this “elegant and comfortable redesigned space”.
A new Kyra Lounge has opened at HKIA. The joint venture by Airport Dimensions, SSP, and Travel Food Services aims to redefine airport hospitality, offering a luxurious and tranquil retreat for travellers.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Emirates has unveiled its highly-anticipated premium lounge at Paris CDG. The exclusive 925sqm lounge aims to take premium travel to new heights, with a special focus on comfort and convenience.
Plaza Premium Group is launching the Flight Club restaurant at Kuala Lumpur International Airport T1, the third outlet in the Flight Club brand at KLIA, alongside Flight Club Signature and Flight Club Grab and Go.
Plaza Premium Lounge is presenting two art exhibitions at LHR Terminal 2 and LGW North Terminal, as part of its ‘Art and Lounge’ concept series, adding a “unique cultural dimension to the travel experience”.
Delta Air Lines has opened its newly-expanded lounge at Miami International Airport. The Delta Sky Club has added nearly 4,000 square feet and 100-plus seats – a capacity increase of more than 50%.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
American Express’ newly-renovated lounge has opened in Stockholm Arlanda Airport’s T5. With its almost 700sqm of Nordic-inspired design, the lounge is American Express’ largest in the Nordic region to date.
Singapore Airlines – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has opened a new SilverKris Lounge at Perth Airport for Business Class and qualifying frequent travellers.
oneworld and Swissport have opened new lounges at Amsterdam Airport Schiphol. Both lounges are located in Lounge 2 at AMS, offering travellers flying to non-Schengen destinations a luxurious place to relax.
Airport Dimensions, SSP and Travel Food Services have formed a new partnership to offer travellers an exclusive lounge destination at HKIA. Called Kyra, the new lounge is expected to open in summer 2024.
Leeds Bradford Airport has appointed international catering operator Elior to provide food and drink services for its lounges. This includes a wider range of options and brand-new technology for enhanced CX.
Delta’s premium lounge experience will bring what is described as a heightened level of service and hospitality to customers at JFK, LAX and BOS in 2024, with a “highly personalised level of service”.
Jomo Kenyatta Airport in Nairobi has opened a new Plaza Premium Lounge in Terminal 1D, reflecting its “dedication to providing passengers with top-notch amenities and comfort during their journey”.
New York’s LaGuardia Airport has welcomed the opening of a new Chase Sapphire Lounge by The Club in the state-of-the-art new Terminal B, with the support of strategic partner Airport Dimensions.
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