Qantas’ premium customers flying from London Heathrow Airport will soon be able to enjoy a new flagship lounge, which is due to open in early 2017.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Qantas’ premium customers flying from London Heathrow Airport will soon be able to enjoy a new flagship lounge, which is due to open in early 2017.
Flagship Dining will offer “a one-of-a-kind, pre-flight meal with full tableside service and elegant dining”, according to American Airlines.
The Lounge Shopping, Inflight Shopping and Taste & Travel services will leverage digital technology and a delivery service in an attempt to boost revenues.
The £80 million Pier 5 redevelopment has seen gate areas extended, arriving and departing passenger flows separated, and the number of aircraft stands increased.
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The new First Class Lounge will open at Abu Dhabi International Airport’s Terminal 3 in May 2016, becoming the airline’s fourth premium lounge at its home hub.
Sydney Airport has partnered with activewear brand Lorna Jane to open the first of its kind Active Living Room in the T2 Domestic terminal.
Quiet zones, family-friendly facilities and dedicated lounges for PRMs and unaccompanied minors will feature in the new satellite terminal.
Parents travelling on business can use the studios to record personalised bedtime stories, which can be sent to their children at home.
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The new lounge, located in Sea-Tac Airport’s North Satellite Terminal, offers workstations, free Wi-Fi, large-screen TVs and areas to relax ahead of flying.
The investment in airport lounges, premium transfers and customer service follows a significant investment in improving the onboard experience.
The new San Francisco Club is twice the size of the old lounge and includes bespoke artwork, a premium bar, high-end menu, and views over the runway and bay.
The new lounge includes distinct zones dedicated to dining, working and relaxing, and is open to Qantas Business, Platinum and Platinum One frequent flyers.
A new lounge precinct will be constructed as part of a domestic terminal expansion, and a new Business Lounge and Chairmans Lounge will be built.
The new “Aspire” lounge in Heathrow Airport’s Terminal 5 features rest pods, quiet zones, work areas, luxury spa treatments and British-inspired cuisine.
The eight Day Suites are furnished with a daybed, reading light, mirror and curtains, and offer views over the runway at Hong Kong International Airport.
Ranging from Media Stations to a bespoke gate-based wireless network, new solutions are helping airlines and airports add real value at the departure gate.
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