Almost 600 travel industry experts from 33 countries gathered in Las Vegas last week for the 10th anniversary Future Travel Experience Global event.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Almost 600 travel industry experts from 33 countries gathered in Las Vegas last week for the 10th anniversary Future Travel Experience Global event.
The “totally customer-driven” investment follows the recent completion of a project to improve the departure hall experience for passengers.
FTE takes a look at the top five technologies that are shaping tomorrow’s airport experience and should be on the radar of every airport and airline.
Passengers flying from Gatwick Airport’s South Terminal will be able to download a selection of movies to their smartphones and tablets ahead of departure.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
The new family area and kids zone features interactive games, television screens, a climbing area and social seating for families.
Paul Griffiths, CEO of Dubai Airports, discusses Dubai World Central, the Internet of Things, beacons and the importance of the passenger experience.
Korean Air has been awarded a Fast Travel Green certificate in recognition of its efforts to simplify the passenger experience at Incheon Airport.
A cinema has opened at Vilnius Airport, where passengers can watch Lithuanian short feature films, documentaries and cartoons while they wait for their flight.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Abhilash Chacko, Head of IT Commercial at Gatwick Airport, explains how the airport is working closely with airlines to improve the passenger experience.
The £16 million development of the Western Pier will include the installation of electronic boarding gates, charging points and more seating for travellers.
The annual Passenger IT Trends Survey provides interesting insight into which touch-points airlines and airports need to improve to keep passengers happy.
Following a spate of recent acquisitions, FTE speaks to Amadeus and SITA to explore what consolidation in the airport IT sector means for the wider industry.
Ryanair has partnered with Adobe to upgrade its digital infrastructure as part of the on-going “Always Getting Better” service improvement programme.
FTE speaks to Future Foundation and Amadeus to find out how mobile technology, virtual reality, robotics and social media will shape future traveller needs.
Phase 2 of London Stansted Airport’s £80 million investment is now complete, bringing about a number of improvements to the passenger experience.
We send our best wishes to Cees de Vos, Director Innovation Outstations & Partnerships at Air France-KLM, who retires today.
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