Self-service check-in and self-tagging trials are now underway at Changi Airport, with Singapore Airlines and SilkAir passengers able to make use of 24 new kiosks.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Self-service check-in and self-tagging trials are now underway at Changi Airport, with Singapore Airlines and SilkAir passengers able to make use of 24 new kiosks.
Jerry Tolzman discusses the trial of a fingerprint-based boarding pass at San Jose Airport and says Alaska Airlines will bide its time before deciding the next steps.
Aruba, the Netherlands, Aruba Airport Authority, Schiphol Group, KLM and Vision-Box have launched the first of its kind Aruba Happy Flow project.
Kempegowda International Airport has invested in 180 common use workstations and 30 self-service kiosks, which will allow passengers to print their bag tags.
Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
All of Tigerair Australia’s check-in agents will be equipped with an iPad, which will allow them to process passengers away from the check-in desks.
Following a six-month transition period, the new system allows Dragonair to offer online and mobile check-in services from all destinations.
Beijing Capital International Airport has chosen SITA’s common-use passenger processing technology, AirportConnect Open, for implementation in Terminals 2 and 3. SITA is also working with the airport to investigate how both kiosks and self-bag drop can support the management of its passengers.
FTE spoke to Cathay Pacific’s Russ Fortson about the airline’s plans to embrace self-service, and how investment in staff is helping to enhance customer service.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
SITA’s BagManager solution will be rolled out at 38 Indian airports, while 25 of the country’s airports now have common use processing infrastructure.
FTE explores how the likes of Changi, Incheon and Kuala Lumpur airports, plus Cathay Pacific, JAL and Cebu Pacific, are improving the airport experience.
Agent Xpress allows roaming agents to check-in passengers and print their boarding passes remotely, helping to reduce queues in the check-in hall.
David Kershaw explores the future of airport common use and the potential impact of the Cloud, self-service processing technologies and a differentiated charging model.
FTE spoke to Air France-KLM and Human Recognition Systems to find out what role biometrics can play in creating a single passenger token and enhancing tracking.
FTE explores what role CUPPS, the cloud, virtualisation and native airline applications will play in the future, and assesses the thoughts of a number of industry experts.
Malaysia Airlines will remove all but two of its check-in desks at Kuala Lumpur International Airport, meaning Economy passengers will have to use self-service check-in and bag drop.
FTE spoke to IATA about the impact the forthcoming auto check-in standard could have, and explores why JetBlue has decided to automate the check-in process.
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