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Sydney Airport’s T1 International has 12 new auto bag drop units and 36 check-in kiosks, as part of a wider project to reduce check-in queues and enhance the overall passenger experience.
With less than three months until IATA Resolution 753 comes into effect, IATA’s Andrew Price spoke to FTE about the effort to support the industry, the benefits of RFID, and his vision for the future of baggage tracking.
HIA and Qatar Airways have successfully completed the electronic bag tag (EBT) readability tests, meaning the airport is ready to accept EBTs.
Travellers at Sydney’s Overseas Passenger Terminal and White Bay Cruise Terminal will be the first to use Virgin Australia’s new check-in and baggage drop service.
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Passengers flying with Air France, KLM and easyJet can make use of the Materna-supplied common use self-service bag drop system.
Fiji Airways’ Rowan Chalmers discusses the Resort Check-in service, which allows passengers to check-in themselves and their bags in the hotel lobby.
Frontline staff in the baggage reclaim hall at Frankfurt Airport can now provide immediate assistance to passengers whose bags have been mishandled.
İGA, the contractor and designated operator of Istanbul New Airport, is investing in baggage tracking, bag drop, e-gates and an advanced mobile app.
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Virgin Australia has piloted the OACIS solution at the Sydney Overseas Passenger Terminal, allowing passengers to utilise offsite check-in and bag drop.
easyJet’s ‘Hands Free’ baggage service allows passengers to check in their hand luggage at a bag drop desk, where the bag will be tagged as priority.
The Customer Baggage Notification alerts passengers of the status of their checked bags and offers proactive support if luggage has been mishandled.
IATA and Airlines for America have launched a global baggage tracking campaign with the goal of reducing mishandled bags and increasing efficiency.
Twelve self-service kiosks and four bag drop desks have been installed within the easyJet check-in area at Bristol Airport.
Delta Air Lines has announced an investment in four self-service bag drop machines, one of which will be equipped with facial recognition technology.
According to the SITA Baggage Report 2017, the rate of mishandled bags in 2016 was 5.73 per thousand passengers – a 12.25% reduction on 2015.
Qatar Airways has achieved compliance with IATA Resolution 753 at Hamad International Airport more than a year ahead of the deadline.
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