The new services installed by Collins Aerospace allow Aer Lingus passengers to check-in for their flight using common-use self-service kiosks.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The new services installed by Collins Aerospace allow Aer Lingus passengers to check-in for their flight using common-use self-service kiosks.
The service, delivered with Marriott, is available to Polaris customers flying between New York/Newark and London Heathrow airports.
Japan Airlines has announced it will progressively implement self-service bag drops and facial recognition technology at Narita International Airport.
BAGTAG has announced the development of the world’s first multi-solution EBT (Electronic Bag Tag) platform, BAGTAG BRIDGE, in partnership with One Bag Tag.
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The service enables customers to have bags collected from their home, where travel documents are scanned and validated to complete the check-in process.
The new bag drop system speeds up the check-in experience for travellers by allowing them to pay for and tag their own bags.
The trial will allow Ryanair passengers, staying at the Hampton by Hilton Edinburgh Airport hotel, to check-in their bags the night before their flight.
The ViewTag is equipped with RFID and BLE technology, and a digital display that shows the same flight information as traditional paper bag tags.
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The IATA Annual General Meeting resolved to support the global deployment of Radio Frequency Identification (RFID) for baggage tracking.
Airlines across the world earned approximately $28.1 billion in revenue from baggage fees in 2018, according to a report by IdeaWorksCompany and CarTrawler.
According to SITA, airlines that are adding tracking at more points of the baggage journey are seeing a huge improvement in bag delivery globally.
Passengers departing with Thomas Cook Airlines from London Gatwick will now be able to check-in their baggage from their own home.
Using artificial intelligence (AI), Aeromexico’s chatbot, Aerobot, will now be able to respond to passengers’ queries about the location of their luggage.
The self-service bag drop units reduce passenger check-in times, and are currently in use by a number of airlines at Heathrow Terminals 2, 3 and 5.
The partnership with Vanderlande will focus on applying the latest autonomous vehicle technology to the baggage handling process at Hong Kong International Airport.
The new check-in area in the terminal building at Montréal-Trudeau Airport delivers an improved passenger experience with its 16 new self-bag-drop units.
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