REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

On the Ground: Baggage


FTE Events and Activities Schedule

View the full schedule >>
FTE Digital, Innovation & Startup Hub advert

Future Travel Experience World Innovation Summit

13–15 May 2025, Pittsburgh

A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.

Future Travel Experience Ancillary

10-12 June 2025, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Future Travel Experience Ancillary

10-12 June 2025, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

APEX Future Travel Experience EMEA

10-12 June 2025, Dublin

A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.

Future Travel Experience Global

09-11 Sep 2025, California

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

Future Travel Experience APEX Asia EXPO

11-12 November 2025, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific


Air New Zealand highlights value of a successful self-service strategy

Air New Zealand highlights value of a successful self-service strategy

Check-in 2010 will see a keynote presentation from Todd Grace, Strategy Manager – Airports, Air New Zealand, addressing the airline’s experiences of the value of a self-service strategy. He believes that the writing is very clearly on the wall that the days of the traditional check-in experience are numbered, as he explained to Ross Falconer.

Kuala Lumpur’s StB vision

Kuala Lumpur’s StB vision

Malaysia Airports will host the inaugural Check-in Asia conference and exhibition at the Pan Pacific, Kuala Lumpur, on 24-26 November 2010 – a new check-in forum specifically for the Asia Pacific region. Kuala Lumpur International Airport (KLIA) is also one of the first Asia Pacific airports to become 100% BCBP (bar coded boarding pass) capable […]

The future for common-use bag drop

The future for common-use bag drop

Common-use bag drops are emerging at the airport as an extension of the self-service experience – transferring more control away from the airline agent into the hands of the passenger. Louise Driscoll reports on the benefits and challenges for the industry.

Remote check-in – driving new trends

Remote check-in – driving new trends

Where the US has successfully extended the check-in process away from the mobile phone and internet to offer a full-service remote skycap operation, further potential is seen to serve high passenger volumes at a time based on enlarging the cruise ship program to deal with conventions. Across the Atlantic, select destinations in Europe will soon […]

The efficiencies of common bag drop

The efficiencies of common bag drop

Common baggage and fast drop initiatives have the potential to provide higher efficiency and throughput due to economies of scale and better use of airport real estate. They have benefits for airports, airlines and innovative handling agents, and bag drop looks set to become a less-than 30-second process. Ross Falconer reports.

The Innovation of fairytales

The Innovation of fairytales

The Disney’s Magical Express is a complementary shuttle and luggage delivery service that exclusively transports Walt Disney visitors from Orlando International Airport directly to their Walt Disney World Resort hotel where their baggage is then safely delivered directly to their room. Michelle Bentubo, director, Disney Cruise Line/Disney’s Magical Express, explains Disney’s new role as a […]

Get Future Travel Experience news & updates sent to your inbox