FastTrack Company has launched the Eviate eTrack, a new baggage tracking device that allows travellers to track their luggage via their smartphone.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FastTrack Company has launched the Eviate eTrack, a new baggage tracking device that allows travellers to track their luggage via their smartphone.
Air France passengers flying from Charles de Gaulle Airport’s T2E and T2F can now make use of self-service bag drop after AdP put 20 new units live.
Delta Air Lines has made a promise that domestic passengers’ checked bags will be ready for collection on the baggage carousel within 20 minutes of arrival.
All of British Airways’ domestic passengers arriving at London City Airport can now opt to have their bags collected from the reclaim belt while they continue their journey.
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FTE spoke to Iberia and Siemens to find out how the new self-service system differs to other solutions and why they have pursued a one-step process.
Travellers flying from Göteborg Landvetter Airport will be able to make use of new self-service bag drops after the airport placed an order for 12 units.
Travellers flying from Amsterdam Airport Schiphol will soon be able to use a new luggage delivery service between their hotel and the airport.
SITA’s BagManager solution will be rolled out at 38 Indian airports, while 25 of the country’s airports now have common use processing infrastructure.
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ICM Airport Technics has signed a framework agreement with Heathrow Airport and been awarded a contract by Aéroports de Paris for the roll out of its bag drop units.
New common use self-service check-in kiosks and bag drop units have been installed in Terminal 1 to help reduce queues at the manned check-in counters.
British Airways passengers arriving at London City Airport from Edinburgh and Glasgow can make use of the Carousel Collection and onward delivery services.
Incheon Airport has confirmed to FTE that it plans to introduce a self-service bag drop system, which is scheduled to go live in December 2014.
FTE explores how a number of major US airlines and airports are using self-tagging, home-printed bag tags, self-boarding and APC kiosks to simplify the travel experience.
Travellers flying from Seattle and Oakland with Hawaiian Airlines can print their own bag tags as part of the online check-in process during the pilot project.
United Airlines passengers flying from Chicago O’Hare can now tag their own bags upon arrival at the airport as the carrier continues the rollout of self-tagging.
FTE spoke to Halifax International Airport Authority to find out more about North America’s first fully common use self-service check-in hall.
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