IATA’s Thomas Windmuller discusses the latest developments concerning home-printed bag tags, permanent electronic bag tags and the IATA Cabin OK initiative.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
IATA’s Thomas Windmuller discusses the latest developments concerning home-printed bag tags, permanent electronic bag tags and the IATA Cabin OK initiative.
IATA has released an optimum size guideline for carry-on bags, which it is hoped will help to end confusion and frustration among passengers.
Finnish airport operator Finavia has introduced self-service bag drop at Turku Airport, following recent implementations at Helsinki and Oulu airports.
A new self-service bag drop system has gone live at Incheon Airport and can initially be used by passengers flying with Asiana Airlines and Korean Air.
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Etihad Airways has invested in a baggage tracking system, ensuring it is well prepared for IATA’s Resolution 753, which will come into effect in June 2018.
FastTrack Company has launched the Eviate eTrack, a new baggage tracking device that allows travellers to track their luggage via their smartphone.
Air France passengers flying from Charles de Gaulle Airport’s T2E and T2F can now make use of self-service bag drop after AdP put 20 new units live.
Delta Air Lines has made a promise that domestic passengers’ checked bags will be ready for collection on the baggage carousel within 20 minutes of arrival.
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All of British Airways’ domestic passengers arriving at London City Airport can now opt to have their bags collected from the reclaim belt while they continue their journey.
FTE spoke to Iberia and Siemens to find out how the new self-service system differs to other solutions and why they have pursued a one-step process.
Despite the already limited amount of locker space on many flights, easyJet will soon let some passengers bring a second piece of hand luggage onboard.
Sydney Airport has decided to permanently implement the Auto Bag Drop units that have been on trial in Terminal 1 for the last 12 months.
FTE speaks to IATA’s Andrew Price about the new Resolution 753 on baggage tracking, and explores what airlines and airports need to do to prepare.
Qatar Airways passengers who are staying at The Airport Hotel at Hamad International Airport can check-in their bags 12 hours before their departure time.
Travellers flying from Göteborg Landvetter Airport will be able to make use of new self-service bag drops after the airport placed an order for 12 units.
Travellers flying from Amsterdam Airport Schiphol will soon be able to use a new luggage delivery service between their hotel and the airport.
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