United Airlines and Metropolitan Washington Airports Authority (MWAA) – both Corporate Partners of the FTE Digital, Innovation & Startup Hub – have announced plans for the new Concourse E that will transform the customer experience at Washington Dulles International Airport. The 435,000-square-foot, 14-gate concourse will include an expansive new United Club location and state-of-the-art customer amenities that are expected to debut in late-2026.
“Washington Dulles has emerged as a global gateway and these new investments will help deliver the world-class facility that our employees and customers deserve,” said Scott Kirby, CEO, United Airlines. “Today is one of many milestone celebrations to come in United’s long-term commitment in advancing our Dulles hub.”
United has invested more than $32 billion across its business since 2021. This Dulles expansion and modernisation follows similar investments at airport facilities in Denver, Houston, and Newark, and is part of the airline’s United Next plan to invest in infrastructure, people, and technology.
Construction is underway on the new Concourse E, which will exclusively house 14 dedicated United gates that will bring additional space to accommodate United Next’s new widebody and mainline aircraft, which will continue to debut over the coming years.
The modernised concourse will greatly enhance the Dulles experience for United customers, including adding direct and easy access to the airport’s existing Aerotrain station that allows for smoother transport between the main terminal and other concourses. The United gates will feature the latest traveller amenities and technology, expansive gate seating, along with concessions and retail space.
The concourse will also be home to a new 40,000-square-foot United Club. This will be one of the largest United Club locations in the network and will subsequently increase the United Club square footage space at Dulles by 70%.
The 14-gate concourse is one phase of a long-term, multi-phase project for United’s growth at Dulles that is part of MWWA’s master plan for the airport’s future.
“Washington Dulles International is a key economic engine for the National Capital Region, and United Airlines is our essential partner in the rapid and ongoing growth of the airport,” Jack Potter, President and CEO, Metropolitan Washington Airports Authority. “United’s commitment to Dulles – through its support of the new concourse, its long-term expansion plans, including new flights and destinations, investment in new training and technical facilities and the addition of thousands of local jobs – is a testament to the strength of our partnership in promoting regional economic growth and pursuing our mutual goal of providing world-class service to the traveling public.”
