Shannon Airport has joined the global Hidden Disabilities Sunflower initiative to support more than half a million people in Ireland living with non-visible disabilities.
Passengers travelling through Shannon Airport can now avail of a free Sunflower lanyard to indicate that they have a non-visible disability and would appreciate an offer of support. The airport team and the wider airport community underwent specialist training to recognise the Sunflower and provide time, understanding and assistance to those wearing it.
Shannon Airport has become the first organisation in Ireland to introduce ‘tapitags’ to raise awareness of the Hidden Disabilities Sunflower programme. The airport has introduced 15 tapitag points at locations throughout the terminal building where people can scan a QR code on their phone to learn more about the programme and other supports available at the airport.
The Hidden Disabilities Sunflower is the latest in a series of initiatives to make the travel experience through the airport as seamless and inclusive as possible.
“Like the Hidden Disabilities Sunflower team, we firmly believe that travel is for everyone, so we are very proud to officially become members of this incredible international network, dedicated to making the process of navigating public spaces such as airports, more accessible for people with hidden disabilities,” said Pamela Brooks, Head of Operations, The Shannon Airport Group. “The Sunflower Lanyards are available free of charge at our Airport Services Desk. Over the past few months, our team has participated in training and worked hard to ensure that we can implement the Sunflower across our operations as effectively as possible. Shannon is on track to reach the two million passengers mark this year for the first time since 2009, and as we continue to welcome more and more people from all over Ireland and indeed the globe, initiatives such as the Hidden Disabilities Sunflower will be vital in assisting us with making the travel experience as easy and enjoyable for every customer that comes through our doors.”
