Edinburgh Airport, part of the VINCI Airports network (a Corporate Partner of the FTE Digital, Innovation & Startup Hub), has launched a £5.8 million project to redesign its check-in hall. This project will deliver more space for passengers and introduce new self-service technology and digital wayfinding.
The investment will see zones A and D redesigned to create an improved, more seamless experience for passengers. Zone A, the area currently used by Ryanair, will undergo a full redesign with digital wayfinding, video walls, and new self-service machines introduced while zone D, currently used by Jet2.com and other carriers, will also see digital wayfinding introduced. The layout of check-in desks will be reconfigured to improve passenger flow, while both areas will benefit from a fresh look and feel, creating a more open environment.
These improvements will result in the creation of 70% more space in zone A, and Edinburgh Airport will draw on experience and expertise from across the VINCI Airports network of more than 70 airports across the world to ensure the best solution for passengers.
Works will take place throughout the winter months and are expected to be complete by spring 2025 – in time for the busy summer season.
“Raising the standards for our passengers is something we’re always striving to do, and this significant investment in our check-in hall will deliver a major improvement,” said Adam Wilson, Chief Operating Officer, Edinburgh Airport. “As an airport it’s important that we listen to our passengers and deliver the changes they want to see – and creating more space in check-in is something that we have seen come up when asking for feedback. There will be some temporary changes throughout the hall while work is being carried out so we’d like to thank passengers in advance for their patience as we deliver these important improvements.”
