LOT Polish Airlines expanding Business Lounge Polonez at Warsaw Chopin Airport


LOT Polish Airlines plans to renovate and expand the Business Lounge Polonez at Warsaw Chopin Airport, as part of efforts to make the passenger experience “exceptional at every stage of the journey”.

LOT Polish Airlines plans to expand the Business Lounge Polonez, located in the Schengen zone at Warsaw Chopin Airport. Renovation works begin in July, and the official opening is scheduled for December 2024. In the renovated version of the Business Lounge Polonez, guests will gain more space and a place to relax before their trip, and the interiors will be in line with the LOT brand identity, emphasizing Polish hospitality. This is another investment by the national carrier, following the construction of a business lounge at Chicago O’Hare Airport announced last year and the modernisation of Boeing 787 Dreamliner cabins, which aims to improve the standard and comfort of services provided to passengers.

In just a few months, the Business Lounge Polonez will increase its space by an additional 153sqm, occupying a total of more than 860sqm. In the expanded section, passengers will have a view of the terminal on the level below. In addition, the renovation will gain a modern design that combines elegance with functionality.

“We constantly strive to make the experience of LOT Polish Airlines passengers exceptional at every stage of the journey, which is why we are pleased to announce the reconstruction of our LOT Business Lounge Polonez,” said Izabela Leszczyńska, Director of Product Development and Customer Experience Department, LOT Polish Airlines. “From satisfaction surveys, we know that passengers rate the lounge very well, especially valuing our food & beverage offer. However, we realise that in the so-called ‘outbound waves’ the lounge is visited by many travellers, therefore, as part of the modernisation, we will introduce more space and modern amenities. I believe that the changes will provide even greater comfort, as well as the ability to work and relax freely. LOT Business Lounge Polonez is the largest lounge at the Chopin Airport, which is LOT’s hub. We want all our customers to experience LOT’s famous hospitality right here, even before boarding. We can’t wait to invite them to a completely changed interior.”

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