London Luton Airport completes roll-out of next-generation security scanners for “simple, friendly CX”


London Luton Airport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has completed the roll-out of next-generation security scanners for a “simple, friendly CX”.

London Luton Airport (LLA) – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has completed the roll-out of next-generation security scanners, meaning travellers no longer need to remove liquids and electronic items from their bags as they pass through security. The completion of the £20 million project positions LLA as one of the first major UK airports to complete the roll-out in time for the busy summer holidays.

With all security lanes at the airport now equipped with state-of-the-art body scanners and CT scanner technology, passengers travelling this summer will benefit from faster security processing times, although current UK Government restrictions mean bottles and containers must still be limited to 100ml or less.

“We are delighted to become one of the first major airports to offer the benefits of next-generation security to all passengers,” said Neil Thompson, Chief Operations Officer, London Luton Airport. “This investment provides London Luton Airport with enhanced screening technology that will significantly elevate the service provided to passengers flying from LLA this summer and beyond, aligning perfectly with the simple, friendly passenger experience we always look to deliver.”

Early risers can also now take advantage of LLA’s newly-launched Prebook Security initiative, another option designed to make the LLA security experience as quick and easy as possible. The free service allows passengers to skip security queues by reserving a 10-minute slot up to four days before travelling.

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