Air France and Alltheway extend baggage drop-off and delivery services to Paris and the Paris region


Air France – a Partner of the FTE Baggage Innovation Working Group – and Alltheway have partnered to extend their baggage drop-off and delivery services to Paris and the Paris region, further enhancing CX.

Air France – a Partner of the FTE Baggage Innovation Working Group – and Alltheway have partnered to extend their baggage drop-off and delivery services to Paris and the Paris region.

For almost a year, Air France customers have been able to drop off and check-in their baggage at locations in Paris and the Paris region, prior to arriving at the airport. Now, the airline is also offering a new baggage delivery service to an address in the greater Paris region on arrival of their flight.

These optional services are provided in partnership with Alltheway, which provides a secure baggage storage and transfer service to and from the airport. Before or after their trip, the company’s customers are able to travel light and with greater peace of mind, without having to worry about their bags.

With Alltheway, Air France now offers its customers the new option of having their checked baggage delivered on arrival of their flight at Paris-CDG. Alltheway directly collects their baggage from the baggage carrousel in the arrivals hall and delivers it to their home address or to a location of their choice in Paris or the Paris region.

The baggage is delivered between 6 and 12 hours after the flight’s arrival, depending on the baggage pick-up location and the customer’s preference, and costs from €65 for two bags, then €15 per additional bag. This service is available on all flights operated by Air France on arrival at Paris-CDG.

Before the departure of their flight at Paris-CDG or Paris-Orly, Air France customers can drop-off and check-in their baggage directly from home, at the address of their choice or at one of the many baggage drop-off points available.

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