Honolulu’s Daniel K. Inouye International Airport (HNL) has adopted SITA’s biometric-enabled SITA Smart Path to support U.S. Customs and Border Protection in fulfilling biometric passenger screening on exit from the U.S.
“We are thrilled to announce our adoption of the U.S. Exit Solution in partnership with SITA,” said Edwin Sniffen, Director of the Hawaii Department of Transportation. “This solution will help us support CBP’s congressional mandate while making the experience fast and efficient for our customers.”
SITA has implemented 54 face pods across Terminals 1 and 2, which are available to all international passengers. The technology provides travellers with a touchless process that further secures and streamlines international departures. If a traveller cannot be matched to a photo on record through biometric exit or chooses to opt out of the process, they will proceed through the traditional inspection process consistent with existing requirements for departure from the U.S.
“We have worked closely with the Hawaii Department of Transportation to support CBP’s mandate for biometric screening on exit,” said Matthys Serfontein, SITA President for the Americas. “We are confident that SITA’s US Exit will greatly enhance the passenger experience at HNL while laying the foundation for an extended biometric passenger experience in the future.”
Using SITA’s Smart Path solution powered by NEC’s biometric face capture solution, passengers step up to a camera at the boarding gate to verify their identity and board in seconds.
“On behalf of NEC, we are excited to support aviation advancements in Hawaii in collaboration with the Department of Homeland Security (DHS) and SITA,” said Jason Van Sice, NEC Corporation of America – Vice President of Aviation. “Together, SITA and NEC have consistently demonstrated our expertise in similar projects worldwide, highlighting how our joint automation capabilities can elevate customer experiences (CX), enhance operational efficiency, and increase security measures.”
