Heathrow enlists ‘Little Here to Helpers’ to enhance passenger experience of Christmas getaway


London Heathrow Airport has enlisted hundreds of ‘Little Here to Helpers’ to kick off the festive season for passengers by giving away 10,000 Christmas gifts. The presents will be given out across all four terminals.

London Heathrow Airport has enlisted hundreds of ‘Little Here to Helpers’ to kick off the festive season for passengers by giving away 10,000 Christmas gifts.

The presents will be given out across all four terminals, with all gifts coming from the airport’s shops, bars and restaurants. They will include free flights and lounge access, Chanel perfumes, Pret breakfasts, and designer makeup from World Duty Free.

Over three million passengers are expected to travel through Heathrow in the last two weeks of December – double that of the same period last year.

“After three years of restricted travel, we are looking forward to welcoming millions of passengers who will be passing through Heathrow this December to go on festive breaks with family and friends,” said Tonia Fielding, Director of Services, Heathrow. “We have been working closely with all our partners across the airport to recruit more colleagues to provide a great airport experience. We want to ensure passengers can depart as they mean to go on and enjoy the holiday season from the moment they arrive at Heathrow. We hope our Little Here to Helpers will spread a bit of festive spirit this Christmas.”

Heathrow’s Little Here to Helpers are staffed from the airport’s Here to Help programme, which is now in its 12th year and forms part of Heathrow’s efforts to ensure the best possible passenger experience. They will be easily recognisable, donning purple Santa hats and located near one of the 25 Christmas trees spread across the terminals.

To further add to passengers’ Christmas spirit, Heathrow has launched an advent calendar on its website and app, containing offers for those travelling through the airport until 25 December. Behind the windows lie discounts from Heathrow shops, bonus points from Heathrow Rewards, exclusive World Duty Free promotions and deals on festive-inspired food and beverage menus.

Heathrow’s Little Here to Helpers are staffed from the airport’s Here to Help programme, which is now in its 12th year and forms part of Heathrow’s efforts to ensure the best possible passenger experience. They will be easily recognisable, donning purple Santa hats and located near one of the 25 Christmas trees spread across the terminals.

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