Video interview: Virgin Atlantic’s Director Commercial Strategy shares view for the future of travel in 2035

FTE’s Editor Marta Dimitrova sat down with Patrice Gordon, Director Commercial Strategy Development, Virgin Atlantic, during FTE Global 2021 to discuss Virgin’s view for the future of travel in 2035. “Our whole business has been geared towards understanding the new customer behaviour, and figuring out how, alongside our partners Delta and Air France-KLM, we can collectively provide a unique customer experience that gives customers the confidence to travel again,” she shared.