ACI World launches new Check & Fly app to help boost passenger confidence


The Check & Fly app provides a way for airports to communicate to passengers directly as to what to expect when they plan to travel.

Airports Council International (ACI) World has launched a new smartphone app which provides passengers with information about the health measures in place at individual airports around the world.

As travel restrictions are gradually lifted, many new health-related measures have been implemented at airports in response to COVID-19. The Check & Fly app provides a way for airports to communicate to passengers directly as to what to expect when they plan to travel, helping them to meet any requirements, and making their journeys smoother and more efficient.

The app complements ACI’s Airport Health Accreditation programme which provides an assessment of measures in accordance with ICAO Council Aviation Recovery Task Force (CART) recommendations and in alignment with the joint EASA and ECDC Aviation Health Safety Protocol and ACI EUROPE’s Guidelines for a Healthy Passenger Experience at Airports.

Check & Fly has been developed in partnership with members of ACI’s Airport IT World Standing Committee and is available from the Apple App Store at this stage.

“The recovery of air travel will rely on passenger confidence in the industry’s focus on their health and welfare, and the Check & Fly app helps to communicate directly with passengers about the health and hygiene measures that have been introduced,” ACI World Director General Luis Felipe de Oliveira said.

“Airports are vital cogs in the aviation ecosystem and, as important engines of growth, wealth creation, and employment, the recovery of the airport sector will be a significant driver of the global economic recovery. ACI is supporting airports with programmes like Check & Fly and Airport Health Accreditation to help them demonstrate to passengers, regulators, and governments that they are prioritising health and safety in a measurable, established manner.

“Collaboration remains key to a globally-coordinated recovery and we are grateful to our members for the partnership we have forged to deliver this important tool which will contribute to the rebuilding of passenger confidence in air travel.”

The data is also available via an Application Programming Interface (API) based on the Aviation Community Recommended Information Services (ACRIS) standard that enables third parties such as airlines and app developers to access data. The API is now available.

In addition to the app and API, to help airports to communicate with passengers, ACI is developing a web-based portal that passengers can directly access information about the measures in place at individual airports. Once completed, airports will provide information directly into the service via a web-based portal which can be accessed by passengers through the web (or the app). This will assist them to better prepare for their journeys.

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