JFKIAT, the operator of Terminal 4 at John F. Kennedy International Airport, has announced the launch of camera-enabled technology with new SafeDistance capabilities, making T4 the first air terminal in North America to launch this technology.
As part of JFKIAT’s COVID-19 recovery plan, the new technology – which will help to monitor social distancing from curbside to check-in and through the security checkpoint in the terminal – represents JFKIAT’s latest move to implement innovative measures to maintain the safety and security of passengers and employees within the largest air terminal at JFK International Airport.
The technology, developed by CrowdVision, helps to measure a variety of metrics within T4, including number of passengers, operational resources, queue times, and more. The SafeDistance feature will help to maintain a safe and healthy terminal providing real-time alerts on customer separation (how far apart individuals are from one another).
The implementation of the SafeDistance technology will allow JFKIAT’s operations team to identify areas that are too crowded and places where people need to be dispersed or reorganised to prevent any long period of overcrowding or overexposure.
Having access to real-time data will help JFKIAT to analyse spots within the terminal that have continual crowding, giving employees the ability to make changes necessary to limit crowds and better support those customers with a smooth and safe experience.
“In light of the COVID-19 pandemic, JFKIAT took immediate action to establish a new normal within T4 to ensure the safety and security of our customers and employees,” said Roel Huinink, President and CEO of JFKIAT. “At JFKIAT, we strive to integrate innovative technology to help us better serve our customers, and on the road to recovery, restoring the confidence of passengers in travel is essential. The introduction of CrowdVision will not only help us become more efficient but will also help maintain a safe environment in the wake of COVID-19. We are pleased to implement this innovative technology as a key initiative of our COVID-19 recovery plan for T4.”
“Now more than ever passengers need confidence that journeys through airports will be fast, smooth and safe,” said Fiona Strens, Founder and Chief Product Officer of CrowdVision. “JFKIAT’s use of CrowdVision data from curb to gate, in both planning and live operational management, enables them to keep things moving, manage crowding and minimise waiting – giving us all more confidence to fly again and smile as we go. We’re proud to be partnered with JFKIAT to support T4’s near-term recovery and longer-term success.”
Since the beginning of the COVID-19 pandemic, JFKIAT has taken immediate action to ensure high levels of safety within T4, collaborating with the CDC and government agencies, increasing and enhancing cleaning routines throughout the building, and implementing safe practices for employees and passengers.
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