Air France has become the second airline to launch home-printed bag tags, following in the footsteps of Iberia, which launched the service in July 2013.
The solution allows passengers who check-in online to print their bag tags along with their boarding pass. The bag tag can then be folded and placed in a plastic wallet, which can then be attached to the bag, and the passenger simply has to drop their bag at a bag drop desk upon arrival at the airport.
Home-printed bag tags are available to passengers flying with Air France on domestic services only, due to the current European Commission customs legislation preventing their use on international services.
FTE recently highlighted home-printed bag tags as one of the five key baggage solutions that airlines and airports should consider adopting to improve the baggage process from the passenger perspective.
Air France-KLM’s Director Innovation Outstations & Partnerships, Cees de Vos, will deliver a presentation at FTE Europe 2014, which will take place in London from 3-5 March, exploring how Air France-KLM is embracing new technology and innovation to improve the passenger experience.
