A new common use self-service bag drop system has been installed at Stockholm Arlanda Airport. The first airlines to the offer the new service – which became operational on 10 October – are SAS and Norwegian Air Shuttle.
Passengers can check-in and print their baggage tag at a self-service kiosk and attach the tag to their baggage. The baggage is then dropped off at a self-service bag drop counter, where the passenger can scan the bar code and follow the simple step-by-step instructions shown on the screen.
The check-in kiosks are located in the terminal and at the parking facilities, but also at a growing number of train stations in the region, meaning passengers can print their baggage tags before arriving at the airport.
The bag drop system is part of an investment in flexible and efficient automated solutions at Swedavia’s airports. The first automated bag drop has been installed in Stockholm Arlanda’s Terminal 5, and this will be followed up with a number of installations next year at Swedavia’s other airports.
Lena Rökaas, Chief Operating Officer at Stockholm Arlanda Airport, said: “We and the airlines have a common interest in simplifying travel. Self-service solutions are greatly appreciated, and this is a further step in finding and developing new solutions that simplify the flow at the airport and save valuable time for our passengers.”
