Bangalore International Airport Limited (BIAL) has announced that the airport is the first in India to receive Baggage Improvement Programme (BIP) certification from IATA.
The certification testifies that BIAL, along with all partner airlines and ground handlers, has successfully implemented all the key processes that ensure a high quality of baggage services, as per IATA’s BIP guidelines.
GV Sanjay Reddy, managing director, BIAL, said: “By participating in this programme, Bengaluru International Airport has once again reaffirmed its commitment to delivering the highest standards of consistent and reliable service to airlines and passengers.
“This participation and result demonstrates the passion of the workforce towards being the front runner in airport efficiency initiatives and reflects the commitment to continuous improvement.”
