Up in the Air: Personalisation

Matt Muta, Global Hospitality and Travel Managing Director at Microsoft, spoke to FTE about how mobile technology will revolutionise the onboard passenger experience.

Delta Air Lines flight attendants have been issued with Microsoft Windows Phone 8 devices to streamline onboard purchases and provide improved transaction times.

Utilising new technologies to increase ancillary revenue is the subject of our final instalment of a three-part report by Raymond Kollau, Founder of airlinetrends.com.

Emerging technologies are revolutionising the in-flight commercial experience. Experts in connectivity and retail technology predict what’s coming next.