REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

Up in the air News

Up in the Air News

Top ancillary & retailing trends to watch in 2025: daa, Lufthansa Group, Heathrow, PLAY and Fraport on experimental retailing, tailored experiences, digital innovation and more
Lufthansa reinvents the First Class experience with even more exclusivity and comfort
Korean Air to upgrade airport lounges and introduce Premium Economy as part of CX enhancement
Air New Zealand and Tata Consultancy Services announce tech-driven partnership to deliver digital transformation
Malaysia Airlines orders 60 Boeing 737 MAX aircraft with plans “to elevate the overall inflight experience”
Top ancillary & retailing trends to watch in 2025: Vantage Group, Air France-KLM, MUC, Oman Air, YVR and more on digitalisation, personalisation, AI-driven experiences and more
FTE Communities update: Smart Ramp Proof of Concepts, Iberia-hosted Live Day in Madrid, exclusive Schiphol baggage tour and more
Air France reinvents onboard CX with unveiling of exclusive new La Première suite
Singapore Airlines and Salesforce collaborate on AI-powered customer service applications
Virgin Atlantic and Joby partner to develop seamless, zero-emission, short-range journeys across UK
ANA begins flight ticket sales through NDC with Hopper as part of mission to provide “the best CX”
JetBlue marks first regular supply of Sustainable Aviation Fuel for commercial air travel in New York

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