REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
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As part of its ongoing commitment to sustainability, Oman Air has introduced eco-friendly onboard earphone packaging from Linstol – an exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November 2024.
Delta Air Lines and Riyadh Air, Saudi Arabia’s new digitally-native airline, have signed a Strategic Cooperation Memorandum of Understanding, with a shared “commitment to providing an elevated CX”.
American Airlines is enhancing the rewards available to members of its AAdvantage frequent-flyer program, as well as further elevating the onboard experience with premium amenities and high-speed WiFi.
Etihad Airways is enhancing the customer experience with the launch of an online chat feature designed to provide the latest accurate information on the documents passengers need before they travel.
As part of efforts to communicate to customers in real-time, United Airlines – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is using AI tools to send travellers information about their trip.
Riyadh Air, Saudi Arabia’s newest national airline, has partnered with CellPoint Digital to implement its Payment Orchestration solution. The digitally-native airline will launch commercial operations in 2025.
Cathay Pacific is collaborating with FlightPath3D to blend flight tracking with the airline’s IFE. ‘My Journey’ incorporates a customised welcome experience, flight preview mode, and inflight exploration.
Delta Air Lines has announced that Missoni will design its Delta One amenity kits and deliver customised elements to the new Delta One Lounge at New York-JFK Airport, as it elevates key touchpoints.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The co-located FTE EMEA and FTE Ancillary & Retailing events took place at the RDS Dublin on 11-13 June 2024, with the theme of ‘Customer-centric Innovation’. Here is a selection of the main highlights.
Winners of the FTE Innovate Awards – the industry’s definitive innovation competition – and FTE EMEA Startup Innovation Award were announced at the co-located FTE EMEA and FTE Ancillary & Retailing events on 13 June 2024.
Future Travel Experience has announced the winners of the FTE World Airline Ancillary and FTE World Airport Retailing Awards 2024, as well as the airline and airport leaders from the FTE EMEA Transformation Power List.
Qatar Airways has announced the introduction of Starlink’s high-speed, low-latency Wi-Fi on three of its Boeing 777-300 aircraft by the last quarter of this year, as part of the initial phase of its rollout strategy.
Air Arabia and Panasonic Avionics have announced an agreement for the installation of the eXW wireless IFE solution across 172 aircraft, delivering a premium experience to passengers’ personal devices.
oneworld has announced that Fiji Airways is to become its 15th full member airline within the next 12 months. Fiji Airways has had a oneworld presence, being a ‘connect partner’ for the past five years.
Jazeera Airways has renewed its partnership with Bluebox. This includes delivery of the Blueview inflight entertainment experience Jazeera Screens, which provides IFE options on passengers’ personal devices.
SITA – an exhibitor at FTE Global, Los Angeles, 28-30 October 2024 – has announced a new partnership with ITA Airways to transform the airline’s digital network infrastructure, enhancing automation.
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