IndiGo is installing RECARO Aircraft Seating’s BL3710 economy class seat on its fleet of 75 brand-new A321/A320neo aircraft to “elevate the overall travel experience for customers, providing them with more comfort and convenience”.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>IndiGo is installing RECARO Aircraft Seating’s BL3710 economy class seat on its fleet of 75 brand-new A321/A320neo aircraft to “elevate the overall travel experience for customers, providing them with more comfort and convenience”.
Alaska Airlines has responded to passenger feedback by introducing expanded meal selections in both First Class and the main cabin. This includes doubling the number of pre-order options in the main cabin.
Virgin Atlantic is rolling out enhancements across its fleet with a new meal selection for children and a new pack for them to enjoy during their travels, as part of its “commitment to developing the onboard offering”.
flydubai has unveiled its latest premium business class seat – the Business Suite – exclusively for single-aisle aircraft. It will be introduced on the carrier’s newest aircraft this year, “taking comfort onboard to the next level”.
Etihad will take delivery of three new Boeing 787s in Q3 2023, with new interiors featuring Business suites with privacy doors. Upgraded experiences include enhanced Wi-Fly packages and an environmentally-conscious dining experience.
Turkish Airlines has introduced free and limitless messaging services to all passengers on international flights where internet access is available, through applications such as WhatsApp, Messenger or iMessage.
AirAsia is enhancing its customer experience with new live call and refund tracking features on its Super App and website. The live call feature allows customers to speak directly with a human agent during their ‘Ask Bo Live Chat’ interaction.
Air India has completed the first phase of its five-year transformation programme known as Vihaan.AI, laying the foundation for future growth. The airline is now moving on to the second phase as it develops “a completely revamped customer proposition”.
Pegasus Airlines is taking the digitalisation of its cabin to a whole new level by strengthening its existing partnership with Immfly Group, which will install its Equilux Aero (LUX-1) hardware across the carrier’s entire fleet.
To enhance support services for travellers with hidden disabilities, Emirates has rolled out specialised training to cabin crew and ground staff. It has also collaborated with Dubai Airport on a travel planner and autism friendly route to make the pre-boarding experience more seamless.
Virgin Atlantic is launching its new spring/summer menu across all cabins from 5 April 2023, as part of its continued efforts to “create unique and personal experiences for customers”.
To mark World Autism Acceptance Week, British Airways has partnered with Learning Rose to make travel easier for customers with autism by providing a Visual Guide to Flying, as well as colleague training and support.
HK Express is enhancing the passenger experience onboard its A321neo aircraft with new Recaro SL3710 seating. The SL3710 was customised for HK Express with an artificial leather dress cover and advertising frame on the backrest.
Iberia is the launch customer for the new Recaro CL6720 business class seat with sliding doors, which is being installed on the airline’s Airbus A350s. The seat is said to “take the business class experience to the next level”.
Emirates is investing in the travel experience of young passengers, both on the ground and onboard, with an array of products and services specially designed for children ranging in age from babies up to 12 years.
airBaltic has further enhanced passenger convenience by expanding its list of payment options offered to include Apple Pay. The aim is to make the booking process for travellers as seamless as possible.
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