Air India has signed letters of intent with Airbus and Boeing to acquire a total of 470 widebody and single-aisle aircraft, as part of its “transformation journey” that includes customer service and technology.
Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Air India has signed letters of intent with Airbus and Boeing to acquire a total of 470 widebody and single-aisle aircraft, as part of its “transformation journey” that includes customer service and technology.
Celebrating this week’s UNESCO International Mother Language Day, Emirates is highlighting the array of languages spoken onboard by its cabin crew, as well as its vast library of in-language IFE content.
Condor’s new Airbus A330neo long-haul aircraft will feature a “completely new flight experience and more comfort than ever” with the Prime Seat in its Business Class cabin.
The conference agendas for the co-located FTE EMEA and FTE Ancillary & Retailing, taking place in Dublin on 23-25 May 2023, have now been launched with a stellar line-up of experts from across the globe.
Tiina Tissari, Vice President, Customer Experience and Products, Finnair, shares the airline’s new retail approach, how its digital innovation is providing a seamless passenger experience, and its elevated long-haul concept.
Capital A, parent company of AirAsia, has introduced a new chatbot, ‘Ask Bo’, with enhanced artificial intelligence and machine learning capabilities to make the “customer journey easier, simpler, and more informative.”
Lufthansa has launched its new app, which has been redeveloped and optimised together with customers. Described as a “digital travel companion”, the app is designed to support travellers at all stages of their journey.
The latest addition to the airBaltic Club loyalty programme is the opportunity to acquire top-tier VIP status by owning 25 NFT collectable ‘Planies’, allowing travellers to enjoy various special privileges.
ZIPAIR Tokyo, Inc. has selected SpaceX’s Starlink to deliver higher-speed and lower-latency internet to all passengers inflight, providing seamless connectivity.
Future Travel Experience CEO Daniel Coleman shares plans for events and activities across the FTE portfolio in 2023, including In-Person & Digital Events, Working Groups & PoCs, Innovation Hub, Awards, and more.
The first 777-300 ERs equipped with Air France’s latest long-haul cabins are now operating on routes from Paris-Charles de Gaulle to New York-JFK, Rio de Janeiro and Dakar in a “new major step in Air France’s move upmarket”.
Alaska Airlines, in partnership with Intelsat, plans to outfit its regional jets with high-speed connectivity for a consistent experience across the fleet, meaning it will offer streaming-fast satellite Wi-Fi.
SWISS has begun installing its new Premium Economy Class on its Airbus A340-300 fleet, with “greater seating comfort, enhanced service, and wider choice of meals”.
Qatar Airways is celebrating the Lunar New Year with passengers travelling to and from Far East Asia with festive products and cuisine inspired by Chinese culture and the Year of the Rabbit.
Air China has introduced a “minisuite in the sky” with installation of Recaro’s lie-flat business class seat on its A350s, featuring “additional privacy features and premier living space”.
Porter Airlines has unveiled details of its updated premium inflight service offering, with a distinct digital passenger experience and a new level of food and beverage service.
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